Excellent 8.2
Based on 3535 reviews

Recent customer comments

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Excellent



based on 3535 reviews
  • Cleanliness 8.7
  • Facilities 8.2
  • Location 8.6
  • Room comfort and quality 8.4
  • Service 8.3
  • Value for money 7.7
  • Food and dining 7.5
Sort by

Porjai from Thailand
Family with young children
Standard Queen
Stayed 1 night in August 2014
nice and clean room
close to airport, next to shopping, nice and clean room.
close to airport, next to shopping, nice and clean room.
Reviewed August 22, 2014

DIANA from Hong Kong
Couple
Standard Twin
Stayed 1 night in August 2014
comfortable stay at this hotel
location, room comfort, dining
Reviewed August 21, 2014

Wong from Malaysia
Family with young children
Superior Queen or Twin
Stayed 1 night in September 2013
Great Location
Convenient
Very good location with 10 mins distance to Airport, plus provided free shuttle. Just beside the outlet mall.
Reviewed August 19, 2014

Teng from Singapore
Solo traveler
Standard Queen
Stayed 1 night in February 2014
Good hotel near airport
Location near the airport, attached mall, Clean room
Reviewed August 19, 2014

WANG from China
Business traveler
Standard Queen
Stayed 1 night in January 2014
great hotel for exam
good
Reviewed August 19, 2014

Anuchit from Thailand
Couple
Standard Queen
Stayed 1 night in August 2014
Good location .. close to airport and outlet mall
Location, proximity to outlet and airport, room looks look!
Overall it was ok! The room smelled a bit, may be that room wasnt in used for quite sometime and it wasnt a pleasant stay for a while after stepping in till we both got used to it :(
Reviewed August 17, 2014

Leon from Singapore
Business traveler
Superior Queen or Twin
Stayed 1 night in June 2014
ok
near to the hkia airport
hotel was very near to the airport in hong kong and there is free shuttle service to the airport. wifi is not free though
Reviewed August 17, 2014

LAM from Hong Kong
Couple
Superior Queen or Twin
Stayed 1 night in November 2012
Near airport
Near Disney ,shopping outlet
Reviewed August 14, 2014

Chi from Hong Kong
Family with teens
Standard Twin
Stayed 1 night in August 2014
Check-in Issue
Comfortable, Tidy and Moderate room size
Novotel check-in front desk did not receive any information from Agoda so that there was no record when we showed the passport for registration. Because of this reason, we spent more than 30 minutes to check in. Finally, we needed to use hotel PC to open the email account and then download the agoda's record. After that, the staff downloaded the file to USB and then printed it out for record. Although the staff was very helpful, time is wasted. I am not sure if there is any communication problem between Agoda and Novotel. Please follow up and avoid it happen again.
Reviewed August 12, 2014

Kwang from Singapore
Family with young children
Standard Queen
Stayed 2 nights in January 2014
Clean and centrally located
Good location and great breakfast and good service
Good location and great breakfast and good service
Reviewed August 10, 2014


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