Excellent 8.2
Based on 3528 reviews

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Excellent



based on 3528 reviews
  • Cleanliness 8.7
  • Facilities 8.2
  • Location 8.6
  • Room comfort and quality 8.4
  • Service 8.3
  • Value for money 7.7
  • Food and dining 7.5
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Sharon from Singapore
Families with young children
Standard Queen
Stayed 2 nights in July 2014
Great place for Disneyland
Close to MTR, room bigger than expected, clean
It was a great place for a base to visit Disneyland and Lantau Island. Room was slightly bigger than the hotels in HK Island or Kowloon. Staff were very helpful and room was clean.
Reviewed August 05, 2014
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Yeap from Malaysia
Families with young children
Standard Twin
Stayed one night in July 2014
Value of money
Near Hong Kong airport .
Great hotel, great staff & value money .
Reviewed August 04, 2014
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Evgeny from Russia
Families with young children
Standard Queen
Stayed one night in July 2014
Good airport hotel
Near airport,, shopping
It was nice stay. Bed wAs soft. They provide free shuttle bus to airport and free pick up in the airport. City gate outlet, but a lot of mainland Chinese during weekends.
Reviewed August 04, 2014
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Naomi from Japan
Solo travelers
Superior Queen or Twin
Stayed one night in February 2014
convenient location
location, clean, convenience
It was very convenient to stay at this hotel since it is close to the airport and an outlet mall. The room was not that big but enough, and the coffee maker was good as well. Chinese New Year decorations at the lobby was also nice.
Reviewed August 01, 2014
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Tamir from Mongolia
Families with young children
Standard Queen
Stayed one night in July 2014
hotel staff was unfriendly
location, clean,outlets
hotel staff specially front desk officers were not service oriented, unfriendly and showed disrespect
Reviewed August 01, 2014
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Helmy from Indonesia
Families with young children
Standard Queen
Stayed one night in March 2014
Value for money
Alternative transit hotel, Great location, Next to shopping mall
I would say almost perfect, because this hotel is near to airport and provide free return shuttle between airport and hotel. This hotel is perfect for transit passengers. The rate was considerably affordable and the room is clean. It has direct access to shopping mall, which is a great place to shop as it provides discounted items from various brand.
Reviewed August 01, 2014
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Ciara from Philippines
Families with young children
Standard Queen
Stayed one night in July 2014
Nice Hotel, Good Location Near the Airport
Near the airport. Connected to City Gates Outlet Mall. Free airport shuttle service.
The hotel is ideal of passenger in transit in Hong Kong. It is located some 10 minutes by bus from the airport. The hotel provides free shuttle service to/from the airport that leaves every 10 minutes. The hotel is connected to Citygates Outlet Mall which is also connected to the MTR station.
Reviewed July 30, 2014
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Alvin from Singapore
Couples
Standard Queen
Stayed one night in July 2014
Cosy hotel
Comfort, clean, good service
I booked Novotel simply because i have to be at the airport by 5am but i have no regret for the choice i made. My stay in Novotel was really short, to be exact, i stay in the room for less than 6 hours total. The location of the hotel is outstanding if you intend to roam Lantau Island, have an early flight to catch, and to visit Citygate but if your intention is to shop till you literally drop, it is probably not of the best option. The standard of the room is simply outstanding and definitely worth every cent you pay.
Reviewed July 29, 2014
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Ruisen from Singapore
Couples
Standard Queen
Stayed one night in July 2014
Great Stay
Location was good, next to outlet store. Room was comfortable. Staff was accommodating.
Great! Early check in as I arrived on a early flight and there was room available.
Reviewed July 29, 2014
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gerard from Netherlands
Groups
Standard Queen
Stayed 2 nights in June 2014
Good location
Room size, location, food
It is very close to the hotel with free airport transportation. Good room size
Reviewed July 29, 2014
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