Excellent 8.2
Based on 3531 reviews

Recent customer comments

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Excellent



based on 3531 reviews
  • Cleanliness 8.7
  • Facilities 8.2
  • Location 8.6
  • Room comfort and quality 8.4
  • Service 8.3
  • Value for money 7.7
  • Food and dining 7.5
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duangnabha from Thailand
Families with young children
Standard Twin
Stayed 2 nights in May 2016
Good hotel with great location
Locate on citygate outlet and free shuttle bus to/from airport
Reviewed May 22, 2016

somyos from Thailand
Families with young children
Standard Twin
Stayed one night in May 2016
good location for shopping at outlet but No Free Wifi in the room
easy access to outlet and train station but with this price but no in room wifi for free, also the room is small and quite old but clean
Reviewed May 21, 2016

Von from Philippines
Families with young children
Standard Queen
Stayed one night in May 2016
Novotel Citygate Hong Kong Hotel
Good location, great staff. The only drawback was that the wifi isn't free.
Reviewed May 18, 2016

YAOJING from Singapore
Couples
Standard Queen
Stayed one night in April 2016
Great location and helpful staff
The hotel location is excellent. It's easy to access sightseeing. Another good thing is hotel provide shuttle service to/from airport.
Reviewed May 18, 2016

eveline from Indonesia
Couples
Superior Queen or Twin
Stayed one night in May 2016
ok nice
Close to Mtr; ngong ping 360 and free shuttle bus to airport
Reviewed May 16, 2016

Mr.Pongsak from Thailand
Business travelers
Standard Queen
Stayed one night in May 2016
close to airport
can shopping at city gate outlet on same building
Reviewed May 16, 2016

Andrea from Canada
Solo travelers
Standard Twin
Stayed one night in May 2016
close to the airport
Very convenient location. Lots of shopping as the mall is connected to the hotel. The free airport shittle is very convenient. Staff were very friendly and helpful especially since i got in 4 hours later than expected. Breakfast was great.
Reviewed May 13, 2016

Priscilla from Indonesia
Families with young children
Standard Queen
Stayed one night in May 2016
Good shopping location
Clean, friendly, but why do we have to pay more for wifi?
Reviewed May 12, 2016

Hui from Singapore
Solo travelers
Standard Twin
Stayed 2 nights in May 2016
Good location
Good location, near to Citygate Outlet and also near to the cable car station to Ngong Ping
Reviewed May 12, 2016

Bev from Australia
Families with older children
Superior Queen or Twin
Stayed 2 nights in May 2016
Fantastic location and hotel.
Spectacular.. Loved this hotel.. Staff extremely helpful.. So close to the MTR and the cable car. Shopping just an escalator away.. View from my hotel room on the 18th floor was beautiful.. Would certainly stay here again..
Reviewed May 11, 2016


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