Excellent 8.2
Based on 3526 reviews

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Excellent



based on 3526 reviews
  • Cleanliness 8.7
  • Facilities 8.2
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for money 7.7
  • Food/Dining 7.5
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Kam from China
Family with young children
Stayed one night in August 2013
aN/
Nothing Good except for location
Waited 25 mins for check in with only 1 guest in front of me at 12:00 noon with no room available. Could not load my 2 bookings in system. Told us to check in at 16:00-17:00 as guests checked out at 14:00. Typed guest name wrong in R/C. Promised 3 Rooms in same floor arrangement when we came back to hotel later on but nothing done when we came back at 22:30 from Disneyland, even needed to wait another 15 mins for their room assignment! Not a key ready for us at that late night!! Room unclean with hair in bed; dust on bathroom amenities stand and others and smell from shower curtain. Definitely disappointed will not stay again!
Reviewed August 19, 2013

Sjamsir from Indonesia
Family with young children
Stayed one night in August 2013
Good hotel
Good location and have shuttle to airport
Reviewed August 15, 2013

Sjamsir from Indonesia
Family with young children
Stayed one night in August 2013
good location,shuttle to airport
location,good for shopping
Reviewed August 15, 2013

Quint from
Family with young children
Stayed one night in August 2013
Perfectly located for Disney and shopping
Location, food and staff
The stay was wonderful. Location means everything! Very close to outlet shopping and MTR subway, for a quick hop to Disney!
Reviewed August 14, 2013

KIT from Hong Kong
Family with young children
Stayed one night in August 2013
Nice hotel
near airport, near Disneyland, quiet
Reviewed August 12, 2013

Jason from Canada
Couple
Standard Queen
Stayed one night in August 2013
Good hotel attached to mall & tung Chung MTR
Location to airport & MTR station & city gate outlets, large modern rooms, free airport shuttle
Good stay, but for the price there is no free wifi in the rooms, only free wifi in lobby which most times has reached it's bandwidth with too many users so you cannot log on. Also everything is charged including local calls. Often long check in & check out due to many customers, should have more counters open.
Reviewed August 11, 2013

CHAOYU from China
Solo traveler
Standard Queen
Stayed one night in January 2013
Good place to stay
Close to attraction, shopping center, relatively quiet
it is in one of the shopping malls not far away from airport. A good location for staying in HK. Besides, it is very close to one of the major attractions in HK as well.
Reviewed August 08, 2013

Yun from Hong Kong
Solo traveler
Standard Queen
Stayed one night in August 2013
good
nearby town, view beautiful
Reviewed August 08, 2013

Israel from Israel
Family with young children
Standard Twin
Stayed 2 nights in August 2013
Great Stay, recommended
Easy to get to the hotel from the airport, easy transport to town and disneyland, attentive and friendly staff
We stayed 2 nights at the hotel while visiting HK and HK Disneyland. The location is very good, it is easy to get to the hotel via free shuttle and its easy to get to Disney from the hotel using the metro. we asked for a baby crib and got a nice and clean one. we had a standard twin room and it was enough for 2 adults, one toddler and one baby without any problems. our only complaint is that internet in the room is quite expensive for a hotel that already charges over 200 US$ a night... (however, free WiFi is available at the lobby, but with a 20 minute time limit)
Reviewed August 08, 2013

CHNG from Malaysia
Business traveler
Executive Premier Queen
Stayed 2 nights in July 2013
Comfortable stay
Close to tourist spot, convieniance transportation, close to shopping area
Overall are good. But room service was bad during my stay. In room dining food was bad....
Reviewed August 07, 2013


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