Excellent 8.1
Based on 2750 reviews

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Excellent



based on 2750 reviews
  • Cleanliness 8.5
  • Facilities 7.8
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for money 7.8
  • Food/Dining 7.3
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Somchai from Thailand
Family with young children
Superior King
Stayed 3 nights in February 2015
Very good location, near shopping and dinning
Good Location, Near Shopping Center
Very good to airport, shopping and dining
Reviewed May 12, 2015
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Josephine from Singapore
Family with young children
Superior King
Stayed 4 nights in May 2015
Good location and clean hotel
Good location, clean and friendly staffs.
Stayed 4 nights. The location is near to MTR. 7-11 is just opp. There are a few restaurant and eatery nearby. Tsim Sha Tsun is just few bus stops away...
Reviewed May 10, 2015
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Pai-Han from Taiwan
Solo traveler
Superior Twin
Stayed one night in May 2015
no comments
no comments
Reviewed May 10, 2015
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Warangkana from Thailand
Couple
Superior King
Stayed 2 nights in April 2015
Location is good
Location, modern and tidy
The location was great. Only 2 minutes walking to Nathan Rd. near MRT Hordan station
Reviewed May 05, 2015
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Worapong from Thailand
Family with young children
Superior King
Stayed 4 nights in April 2015
Best hotel
Price, location , Service
Very good
Reviewed May 05, 2015
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Martin from Indonesia
Family with young children
Superior Twin
Stayed 3 nights in April 2015
Branded Hotel with poor hospitality
Clean, close to MTR station , room comfort meets Accord standard
Kowloon Novotel Hotel situated in the center of Kowloon area. Here are the pros from the hotel : 1. Location : excellent. MTR station located in a walking distance from the hotel make this hotel more comfortable to the travelers who wanted to use MRT as a mode of transport during stay in Hong kong. 2. Food/Dining : The food provided in the hotel during breakfast time is fantastic. The combination of Hong Kong local dishes and standard Novotel dishes make the menu become perfect. 3. Hotel Cleanliness : meets Accord hotel standard. Everywhere I use Novotel, the cleanliness always perfect. Here are some cons of the hotel and subject to further improvement. 1. Staff Performance : Poor. The staff was inattentive. Once we arrive in the hotel, no one helping us to bring our luggage to the hotel lobby. Similar during check-out. The staff is there however, it seems they pretended don't know. In addition, very rare to see the staff smile to the hotel guest. To me, this is not meet Accord Hotel Standard. I believe this is something to consider for major improvement. 2. Surroundings : Novotel hotel in hong kong is surrounded by old and dirty buildings, where the hanging the cloths everywhere. The surroundings view is downgraded this branded hotel to become 1 star hotel. 3. Location : If you are looking a fantastic shopping area and mall, better find a hotel close to tsim tsa sui area. 4. Taxi : Taxi driver in Hong Kong is terrible. They often grumbling, driving fast without any safety concern, and many times I found they cheated with the meter. Just something to consider to better use MTR.
Reviewed May 05, 2015
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Lim from Singapore
Family with young children
Superior King
Stayed 3 nights in May 2014
will be back
rooms very clean and well maintain, staff friendly, location oso good
Reviewed May 04, 2015
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Benjamin from Canada
Business traveler
Superior King
Stayed 2 nights in April 2015
Well manage
Location, value for the money, cleanliness , staff.
Very good.
Reviewed May 04, 2015
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Pei from Malaysia
Couple
Superior King
Stayed 4 nights in November 2013
Good location, clean
bed comfort, overall clean and good location for the hotel
Feel comfortable, if there provide wifi in the room is the best
Reviewed May 04, 2015
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Ming from Taiwan
Couple
Superior King
Stayed 2 nights in April 2015
New hotel with nice breakfast
The room is cozy, nice buffet breakfast, great lobby to stay
The hotel is quite new and clean. The tap water is drinkable and the facilities in the room is good. Enjoy my stay in the hotel very much. Free internet in the lobby is fast with good connection. The singing show in the lobby is great and another big plus for staying the hotel.
Reviewed May 03, 2015
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