Very good 7.9
Based on 1334 reviews

Recent customer comments

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Very good



based on 1334 reviews
  • Cleanliness 8.5
  • Facilities 7.8
  • Location 6.9
  • Room comfort and quality 8.3
  • Service 8.5
  • Value for money 8.1
  • Food and dining 6.8
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Chi from Australia
Families with older children
Family Suite
Stayed 3 nights in December 2014
Short Visit of Hong Kong
Clean, free drinks, free snack bag
The stayed at the hotel was ok. It was a clean hotel. The kids likes the free drinks and snack bag.
Reviewed July 22, 2015

Probo from Indonesia
Families with young children
Stayed 4 nights in July 2015
good room. good service.
comfy room. strategic. good service
My stay overall is oke... no problem...clean and comfy room. Strategic place. The free minibar is nice. The surrounding seems not oke but as long as i stay there for 4 nite it is allright... overal is very nice stay
Reviewed July 22, 2015

Duangkamon from Thailand
Families with older children
Stayed 3 nights in May 2015
Nice Staff and Comfortable Room
Nice Staff, Comfortable Room, Clean
Reviewed July 17, 2015

TSE from China
Couples
Deluxe Studio
Stayed one night in February 2015
good hotel
good food, good staff, good price
comfortable room and good food
Reviewed July 11, 2015

thanathon from Thailand
Groups
Twin Studio
Stayed 4 nights in July 2015
clean room ,
clean , good staff , good location
good
Reviewed July 09, 2015

Caffilia from United Kingdom
Families with young children
Stayed one night in June 2015
Worst nightmare
The hotel room was very dirty and old, the windows were covered all over with bird faeces, I felt the photos online were very misleading. All the staffs were very rude with poor attitudes. If Ovolo West Kowloon was 4 star, then this is a serious insult to all the 4 star hotels. Farewell.
Reviewed June 23, 2015

In from South Korea
Families with older children
Stayed 3 nights in June 2015
Nice family vacation
1. Family suite - it can accommodate 5 ppl with comfortable bedding 2. Nice breakfast 3. Kind staff
it was the same as picture shown. The space was compact and neat. Convenient with small kitchen attached even though there isn't any gas oven. Highly recommend for family w kids. MTR is not nearby but easily get a taxi. Free self laundry facility and nice breakfast are great for family w kids. The only thing they could improve is cleaning. The room floor is not clean. They use wooden floor, so it needs to be wiped time to time. I guess they use only vacumm. Just wear slipper provided. Overall, kids and parents were happy at this hotel.
Reviewed June 22, 2015

Frank from Australia
Families with older children
Family Suite
Stayed 11 nights in January 2015
Out of the way but great value
Room size, Free drinks, excellent markets within walking distance
This hotel is a little out of the main areas in HK and was a little intimidating at first when we arrived at night. However, we hired a guide to show us around on the first day and we soon found this hotel location to be ideal. There are two train stations that are about 5min walk that will get you anywhere in HK, there is a great market just nearby with great cheap fruit and bread. And plenty of supercheap dimsum hiding around every corner. The rooms were great and the included drinks were a bonus. Breakfast was a little dull and disorganised - the typical hotel thing where the assume you know what is going on and what to do - so we ended up having breakfast at starbucks which are reasonably easy to find. If you are staying for more than one night then this hotel represents great value.
Reviewed June 16, 2015

Michael from Malaysia
Families with young children
Family Suite
Stayed 4 nights in June 2015
friendly staffs
staff, price and size of room
Very friendly and always willing to assist.
Reviewed June 11, 2015

Wilfred from Malaysia
Couples
Stayed 5 nights in June 2015
Thumbs Up to Ovolo
Spacious rooms , freebies and location
Excellent stay. Rooms were nice and spacious . The lootbag and freebies is definitely welcoming and refreshing for a hotel chain. Staff friendly and they had maps ready for places a tourist would want to visit 7 mins walk to the nearest MTR Definitely a hotel to pick if you want to try something different in HK Lots of shops around the area to visit Will come back !
Reviewed June 09, 2015


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