Very good 8.0
Based on 4969 reviews

Recent customer comments

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Very good

based on 4969 reviews
  • Cleanliness 8.3
  • Facilities 7.5
  • Location 8.7
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for money 7.8
  • Food/Dining 6.9
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Lok from Hong Kong
Stayed 3 nights in August 2013
great location
Near shopping conplex, nice restaurants nearby and close to MYR
Nice! Many shops around, really a shopping paradise!
Reviewed September 24, 2013

christopher from Australia
Business traveler
Stayed 4 nights in September 2013
Average hotel, efficient service, good location
Close to transport, close to river front, close to shopping
You wouldn't stay at the Park Hotel for its decor, you stay here for the location. It's right in the middle of the Tsim Sha Tsui district, close to transport, close to the river, the cultural centre and Nathan Road. There is that "Hong Kong Buzz" as soon as you walked out of the hotel. I got moved to three different rooms. Each time I got moved the service was efficient but cold. I was not satisfied with the first two having paid.The first room had two lumpy single beds and scrappy decor. I had flown for twelve hours and was tired but after a minute in the room I knew that it was not acceptable. The second room was on the smoking floor. It didn't smell or feel clean. It actually had that high, acrid smell that you associate with kitty litter. There was a rubber non slip mat in the shower which did not feel hygienic. The third room was fine, nothing fancy but clean and comfortable. The room service food was pretty average but not expensive. In general I would say the service levels were fine, just not very friendly. The concierge was next to useless for answering questions. I think there are much better accommodation options in Hong Kong, but for my first visit the Park Hotel was fine due to its central location.
Reviewed September 24, 2013

SUN from Taiwan
Family with older children
Stayed 3 nights in September 2013
clean, convinience, friendly,
Reviewed September 23, 2013

Kishorkumar from South Africa
Business traveler
Stayed 1 night in September 2013
Comfortable hotel for an overnight trip
Location. Location. Location
I have been staying the Park Hotel for the past 10 years and have enjoyed it's location as it provides easy Access to the business district. I have also noticed that the service at the front desk is deteriorating every time I stay here. I have brought this to the notice of management. My complaint is that the staff at the front desk Do not have a good command of the English language and never smile. It almost gives me an impression That they do not enjoy their jobs. If this was rectified it will be a great hotel to stay at.
Reviewed September 22, 2013

Marc from Australia
Stayed 2 nights in August 2013
Exciting, relaxing, fun, all a holiday should be.
Great location, modern, clean spacious rooms
I travelled to Hong Kong with some friends, staying at the Park Hotel for two days. We had a great time, and all agreed the hotel was almost perfect (nothing is perfect). I can thoroughly recommend the Park Hotel Hong Kong. Centrally located, close to shopping, restaurants and a number of tourist attrractions. The underground railway (MTR)is fairly close by and it is only one stop to the Island of Kowloon. Great hotel, clean and quite spacious for a Hong Kong hotel.
Reviewed September 22, 2013

Santoso from Indonesia
Stayed 3 nights in September 2013
nice hotel with very helpful staff.
location, service and room size
Reviewed September 21, 2013

Daniel from Netherlands
Family with young children
Stayed 1 night in September 2013
perfectly located hotel
location clean rooms good service
We did miss a swimming pool and the superior room were a bit smaller than we expected. location is perfect, which compensates some of the failures
Reviewed September 21, 2013

Leong from Malaysia
Family with young children
Stayed 2 nights in September 2013
Friendly staff and comfortable room
Near to shpping complex, friendly staff and very clean
This is a very good experience. I have been to Hong Kong for few times. There are some hotelier are not willing spend time explain to you about Hong Kong famous. This hotel provide the best and they are very friendly. The room is very clean and comfortable. Although is not very near to MRT but is convenient for shopping. The shopping mall is just nearby. I will be coming back if I plan for my next trip.
Reviewed September 20, 2013

kannika from Thailand
Stayed 6 nights in September 2013
Excellent hotel, great staff & good location
Location, friendly staff and great rooms
Our stay at the Park Hotel was incredible and so fun, from the welcome to the check out the service is excellent. The hotel is going to some renovations but that didn't bother us at all. Is in the center of the city and you have access to all kinds of shopping and dinning. We will definitely stay again and recommend this one to anybody.
Reviewed September 18, 2013

Julie from Singapore
Solo traveler
Stayed 3 nights in September 2013
Staff respond with good attuide
The staff here is friendly when ask about location or how to get there they willingly to check for you and even draw the map and show you, room is clean .
Staying in park hotel for e pass few day everything was fine except the wifi ,the connection always got problem.
Reviewed September 18, 2013


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