Very good 7.9
Based on 925 reviews

Recent customer comments

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Very good



based on 925 reviews
  • Cleanliness 8.0
  • Facilities 7.3
  • Location 9.1
  • Room Comfort/Standard 8.0
  • Service 7.9
  • Value for money 7.3
  • Food/Dining 7.3
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william from Philippines
Couples
Classic Room
Stayed 1 night in June 2016
Disappointed
It is basic and primary consideration for me to always book with hotels that comes with a fitness center for my bookings. As advertised in your website when I booked for Parklane it says that it has a fitness center. Then when I went to their I was told to pay an extra 100hk$ per day for access to their gym which I find ridiculous and unfair considering on what was published at your website. To worsen the situation we experienced the toilet bowl with no running water. No full length mirror inside the room also. No smoking room stinking with cigarette smell. Very very disappointing experience.
Reviewed June 27, 2016

Carol from Philippines
Couples
Classic Room
Stayed 2 nights in June 2016
More options
Thanks for the assistance but pls be considerate more
Reviewed June 25, 2016

Harren from Philippines
Families with older children
Classic Twin Room
Stayed 3 nights in May 2016
Great place to stay
great place, great value
Reviewed June 02, 2016

Ronald from Philippines
Families with young children
Classic Twin Room
Stayed 3 nights in May 2016
Mr
Very satisfied with the service and the hospitality of the the housekeeping
Reviewed June 01, 2016

ALMA from Philippines
Couples
Premium Deluxe Queen
Stayed 3 nights in May 2016
Park Lane, CWB
Nice hotel, very convenient location.
Reviewed May 27, 2016

EUNKYUNG from South Korea
Couples
Classic Room
Stayed 2 nights in May 2016
2nd time visit
Stayed at the Park Lane again. Earlier was a biz trip and I think it was more spacious. This time a bit smaller but with a bathtub. Nice location and nespeesso coffee was good!
Reviewed May 23, 2016

Pearlyn from Philippines
Families with young children
Classic Room
Stayed 4 nights in May 2016
So disappointing!!!
I've been staying at Park Lane every so often for 31 years and this is the first time I've ever felt such disappointment with the hotel! First of all the room we got (despite our request upon seeing it) was the really old one which I thought they have completely done away with since I haven't seen one for years. At the minimum I was expecting a room with the glass enclosed bathroom. The reason why we chose this hotel for this trip was that we wanted to be able to minimally supervise our kids who were learning to, among other things, take their own showers. The glass bathroom would allow us to check on them without needing to be present inside with them. But we got the old bath with the disgustingly dirtied and stained and smelly shower curtains which made that impossible. Everyday we would come home to this stinky bathroom which was not cleaned well and which totally made me question why we stayed here at all. I hated it. And it kept me awake the way it does now cause I feel so bad for making my family stay there when we could've done so much better somewhere else. Or at least managed our expectations better. So sad. So disappointed in you Park Lane. After 31 years I didn't expect this ☹️
Reviewed May 14, 2016

Marvyn from Philippines
Families with older children
Classic Room
Stayed 2 nights in May 2016
best location in hk island
with 24hr Supermart beside hotel & train station & HK simcard seller
Reviewed May 13, 2016

theresa from Singapore
Business travelers
Classic Twin Room
Stayed 3 nights in May 2016
decent place
comfortable stay
Reviewed May 10, 2016

May from Philippines
Business travelers
Classic Twin Room
Stayed 1 night in April 2016
Comfortable stay.
Feels like home.
Reviewed April 30, 2016


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