Excellent 8.5
Based on 1928 reviews

Recent customer comments

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Excellent



based on 1928 reviews
  • Cleanliness 8.7
  • Facilities 8.2
  • Location 9.2
  • Room Comfort/Standard 8.8
  • Service 8.7
  • Value for money 8.0
  • Food/Dining 7.7
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yanto from Indonesia
Families with older children
Premier
Stayed 1 night in September 2016
Good but not great
Always good experiences whenever I stay at Marco Polo hotel chain in Hong Kong. The first time to try out Prince Hotel. I have to say that the hotel is a bit old and need some touch ups here and there in the room. I booked a deluxe room and got upgraded to suite room. The staff was absolutely nice and so attentive since the beginning I step my foot out of the car and rushed to the lobby. The suite room was clean, spacious, and comfortable. Though I found the room a bit dark and you can sense that this hotel is built a while back with its decor. Also found the floor/carpet a bit uneven with few bumps. For dated hotel like this, i found this hotel quite expensive for my personal preference. I prefer to stay at Gateway though. So much more modern. and one more thing, Handy phone! what a life saver!!
Reviewed September 17, 2016

Sarawuth from Thailand
Business travelers
Superior
Stayed 5 nights in March 2016
Perfect for shopping
Good hotel for shopping and close to ferry to Macau
Reviewed September 16, 2016

Clark from Philippines
Business travelers
Superior
Stayed 1 night in April 2016
Ok
Okh
Reviewed September 13, 2016

Clark from Philippines
Business travelers
Superior
Stayed 3 nights in April 2016
Ok
Ok
Reviewed September 13, 2016

Lin from United States
Families with older children
Continental Deluxe
Stayed 2 nights in September 2016
Great place for family with kids, very spacious suite
great!
Reviewed September 08, 2016

tsang from China
Business travelers
Continental Deluxe
Stayed 2 nights in August 2016
So great for this hotel .location very convenience
Room size is great.Clear and provide the 3g phone for go out to connect wifi
Reviewed September 07, 2016

Evelyne from Singapore
Couples
Superior
Stayed 3 nights in September 2016
Bed too soft
Booked a room with double bed. The mattress was so soft and sunken in that everytime my Husband toss and turn, I'll wake up. Requested for a change of room the 2nd day, sat on the bed and it was hard like rock! I pull out the sheets and was shocked to see a wooden plank on the mattress! Not sure if this is a standard practice when guest feedback the bed was too soft, but this is the first time I've come across this. I'd expected a better bed than this from a 4-star hotel. Other than this, the hotel is clean and location is good. Gym is well equipped and clean too.
Reviewed September 06, 2016

Eduardo from Philippines
Families with older children
Superior
Stayed 3 nights in August 2016
Perfect location close to shops, restaurants and mtr stations.
The staff were quite busy when we arrived but they were nice to hurry up cleaning of our rooms so we could get in right away. It would be good if they changed the toilet bowl/seat to a bigger one..
Reviewed September 02, 2016

Catherine from Philippines
Couples
Superior
Stayed 3 nights in August 2016
Great
Nice location but a little walk to the train station
Reviewed September 01, 2016

Ireneo from Philippines
Solo travelers
Superior Queen or Twin Room
Stayed 2 nights in August 2016
Will be back to this hotel soon
Very ideal location
Reviewed September 01, 2016


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