2015
Very good 7.4
Based on 8344 reviews

Verified traveler reviews

Filter by traveler type
Very good



based on 8344 reviews
  • Cleanliness 7.7
  • Facilities 7.2
  • Location 7.1
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for money 7.7
  • Food/Dining 6.9
Sort by

Chan from Hong Kong
Business travelers
Superior
Stayed 3 nights in September 2016
Nice
Ok
Reviewed September 19, 2016

Silvestre from Malaysia
Families with young children
Family Room
Stayed 4 nights in September 2016
Value for Money but not with young children and seniors
Just to show you our profile, we are two young adults, senior aged parents and one child in this trip. I can really say that the reason I chose this place is because I have claustrophobia - I don't like small spaces and even if I settle for one, it means I cannot afford a bigger space that time. Having said that, the big plus about this hotel for me is the space. Really big compared to majority of HK's hotels. And this place can be easily accessed from airport by bus. so it's easy to get out of this place. Super clean place as well and the facilities - although I feel it was already too old (I stayed at this place three years back) - and the decors were still there - well I dont really mind, looks old, but it doesnt smell bad. so ok ok lah! What I dont like is the long check in time, I understand that it is a big hotel, but cmon even checking me in took a really long time. like 10 mins per visitor. I think they need to update their booking system, it is so inefficient. The location of this place is not ideal as there will be a lot of walking going to the MTR station. And Sha tin is too far from the attractions of Hong Kong for families, although the hotel has some really good places to eat in. I have to agree.
Reviewed September 19, 2016

Brian from United Arab Emirates
Families with young children
Family Room
Stayed 4 nights in September 2016
the location was awful had to get through many trains to get to the city centre or tourists sites.
The bathroom was awfully old with dirty towels. The room had cockroaches. The room service staff seemed rude. Would never reccomend this hotel
Reviewed September 17, 2016

MAN from Hong Kong
Business travelers
Superior
Stayed one night in September 2016
NO
NO
Reviewed September 13, 2016

Yin-Chu from Canada
Families with young children
Superior
Stayed one night in September 2016
Needs refresh
Stayed on a mid-floor and found the same problems as previous stays. You will notice the wear and tear in the room. Even the towels and bedding are in bad shape. There was a water leak from the ceiling in the bathroom which we reported. And there never seem to be enough for 2 baths.
Reviewed September 12, 2016

Chan from Hong Kong
Couples
Superior
Stayed one night in September 2016
Cozy room, good location with reasonable price
2nd visit for this time, both bf and me are happy for this stay.
Reviewed September 12, 2016

WEI-FENG from Taiwan
Business travelers
Superior
Stayed 3 nights in August 2016
Location, Facilities and Customer Service
Location, Facilities and Customer Service
Reviewed September 05, 2016

Wai from Hong Kong
Business travelers
Deluxe Queen Or Twin Room
Stayed one night in September 2016
toilet lighting is not good
toilet lighting is not good
Reviewed September 05, 2016

Chi from Hong Kong
Couples
Superior
Stayed one night in August 2016
Value for Money
Room are OK, bed is comfortable but check in and check out take too long
Reviewed September 04, 2016

Raymond from Malaysia
Couples
Family Triple
Stayed 6 nights in August 2016
Nicest stay in Hong Kong ever
it would much better if the location is closer to metro station.
Reviewed August 30, 2016


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: