Excellent 8.2
Based on 532 reviews

Recent customer comments

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Excellent



based on 532 reviews
  • Cleanliness 8.6
  • Facilities 8.4
  • Location 8.8
  • Room comfort and quality 8.4
  • Service 8.2
  • Value for money 7.5
  • Food and dining 7.9
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LI from Hong Kong
Couple
1 Queen or 2 Twins Harbor view
Stayed 1 night in May 2015
A covenient location if visit hkcec.
All basic facilities are well equiped.
Reviewed May 31, 2015

Seung from China
Solo traveler
1 Queen or 2 Twins Garden view
Stayed 1 night in May 2015
comfortable room
good environment, tidy and comfortable room
spacious room, clean, pool view
Reviewed May 19, 2015

Travis from Philippines
Solo traveler
Stayed 1 night in November 2011
Very Excellent Hotel
The hotel was absolutely perfect.
Excellent.
Reviewed May 13, 2015

TIM from Hong Kong
Couple
Executive lounge access Superior Suite
Stayed 2 nights in January 2015
Good vieW and excellent service
location, service, food
Reviewed May 02, 2015

khalaf from Saudi Arabia
Business traveler
1 Queen or 2 Twins Garden view
Stayed 6 nights in April 2015
the hotel location for hk convention center
clean - good staff - neer to hk convention center
the hotel its not really 5 star . and the food only chines no halal food - and i fined hair in said my salad, they charge me extra for my wife breakfast . the charge too much for 800 m by hotel van from the hotel to central station 550 hkd that's to much , noises around the hotel due to contraction , generally i rate it 3 star hotel
Reviewed April 14, 2015

Roger from Australia
Business traveler
1 Queen or 2 Twins Garden view
Stayed 1 night in March 2015
You paid more than what you get from it
Not a friendly hotel
Reviewed April 08, 2015

Judy from Australia
Business traveler
Executive lounge access Studio Suite
Stayed 5 nights in March 2015
Hong Kong Business
Great location and good service
I have stayed here before and it has always been good. Unfortunately I had a Harbour View Suite on the 20th floor. All I could hear was jack-hammers until 11pm each night. More land has been reclaimed on the harbour side and construction work goes for 18 hours a day. Very noisy and disappointing given these rooms are extremely expensive for what they are.
Reviewed March 30, 2015

Winnie from Hong Kong
Couple
1 Queen or 2 Twins Garden view
Stayed 2 nights in March 2015
Nice view and comfort hotel
Convenient location, good customer service, nice view
Very nice hotel
Reviewed March 29, 2015

Helene from France
Business traveler
1 Queen or 2 Twins Harbor view
Stayed 2 nights in March 2015
Great customer service
Great customer service, quick check out and hospitality
It was a great expernec in Renaissance. Very good location for business. The room is right size so that it provides very competitive price with first range hotels in Hongkong. The room decoratin is very modern and elegant. The customer service care very much the customer personnal celebration and makes cusomer feel very warm.
Reviewed March 16, 2015

emma from United Kingdom
Business traveler
1 Queen or 2 Twins Harbor view
Stayed 1 night in March 2015
good hotel and good location
location
Room was lovely with a harbour view but its right by the Heliport, so was awoken early to the sound of the helicopters. They are also doing some construction work as well nearby, which added to the noise. Good friendly staff though, but just not to sure that the view was worth the noise.
Reviewed March 16, 2015


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