Very good 7.6
Based on 3749 reviews

Recent customer comments

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Very good

based on 3749 reviews
  • Cleanliness 7.8
  • Facilities 6.9
  • Location 8.0
  • Room comfort and quality 7.7
  • Service 7.6
  • Value for money 7.6
  • Food and dining 6.7
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Shum from Hong Kong
Stayed 1 night in November 2014
Nice hotel and good location.
Location, friendly staff and clean room.
Reviewed December 13, 2014

Rogger from United States
Deluxe With Breakfast
Stayed 12 nights in November 2014
Good Value
Great Staff, Convenient Location, Good value
Overall a good experience. Food is average, breakfast buffet food is often cold. Many good restaurants nearby. Attention from staff is excellent. Carpet in some areas needs updating. Great location
Reviewed December 03, 2014

Hamede from Singapore
Families with young children
Deluxe Suite With Breakfast
Stayed 5 nights in November 2014
Short Getaway
Location, service and efficency
Nice,quiet getaway from the hustle and bustle yet near to shopping and dining places.
Reviewed December 03, 2014

Vui from Malaysia
Families with young children
Stayed 2 nights in November 2014
pleasant stay
clean, convenient and good value.
Reviewed November 30, 2014

Colin from United Kingdom
Deluxe With Breakfast
Stayed 5 nights in November 2014
Central Locn Needs updating
Helpful staff, central location, clean
Rooms are small, beds very hard, towels, carpets furniture all very worn. Several floors currently undergoing renovation so water often cut off in afternoon and there's noise from works. Main restaurant out of action and replacement on the 33rd floor doesn't allow for usual breakfast menu and is also cramped.
Reviewed November 28, 2014

YanLi from China
Business travelers
Stayed 1 night in November 2014
Nice hotel in HK
Good location, several minuts to subway, nice hotel
Good location, several minuts to subway, nice hotel
Reviewed November 27, 2014

Sheik from Singapore
Business travelers
Stayed 1 night in November 2014
Great stay.
location, food, service
i enjoyed my stay.
Reviewed November 26, 2014

Andrew from Singapore
Deluxe Suite With Breakfast
Stayed 3 nights in November 2014
Hidden gem (and I do mean "hidden")
Location, staff , location
Please be aware that Shelter Street is off the main road and most buses will not drop you off there - not a big deal if it's not raining. Nice place - do go up to the Sky Terrace for the view.
Reviewed November 21, 2014

Millie from Australia
Solo travelers
Stayed 9 nights in November 2014
There is room for improvement
The location would have been perfect had it not been for the Umbrella Revolution. Due to the blockage on the tram line outside SOGO, transport is severely hampered. Service 10/10 & cleanliness 9/10
I would like to see the hotel refurbish all of it's rooms ASAP, with new telephone sets and lighting. The beside light was not fixable! As a result, the codes on the telephone was illegible due to the dim lighting and small prints.
Reviewed November 18, 2014

Emmanuel from Indonesia
Business travelers
Stayed 3 nights in May 2014
Small Room, Nice Location
Only one , Location
Reviewed November 18, 2014


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