Very good 7.6
Based on 3739 reviews

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Very good



based on 3737 reviews
  • Cleanliness 7.8
  • Facilities 6.9
  • Location 8.0
  • Room comfort and quality 7.7
  • Service 7.6
  • Value for money 7.6
  • Food and dining 6.7
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Shum from Hong Kong
Families with young children
Superior
Stayed 3 nights in July 2014
Good location and service, but room is TOO SMALL
Location, location, location
everything ok, only the room is too small
Reviewed August 04, 2014

Peter from New Zealand
Couples
Superior
Stayed 3 nights in June 2014
Older style hotel near Causeway Bay
Position, good value breakfast, free wifi
We chose this hotel because it was reasonably priced and in a good position near Causeway Bay. The rooms were quite small but well equipped with everything you needed. We kept having problems with the card to open our door - it kept expiring which became a little frustrating on the third occasion. Breakfast was good value and with a reasonable choice. The hotel has a tired feeling and is in need of refurbishment in the near future. We chose to stay at another on our return trip through HK.
Reviewed August 03, 2014

Pansy from Hong Kong
Business travelers
Stayed one night in July 2014
Location is okay ,room is not small but Room is b
Room is be quiet !
Overall is good
Reviewed August 01, 2014

Reynante from Philippines
Couples
Deluxe With Breakfast
Stayed 2 nights in January 2014
Good location
Location, breakfast, decent
Very convenient. Near to mrt and shopping center
Reviewed August 01, 2014

Sheik from Singapore
Business travelers
Deluxe Suite With Breakfast
Stayed 5 nights in June 2014
Great place to stay.
I enjoyed the Food Service, Breakfast
Great place to stay.
Reviewed July 31, 2014

Benjamin from Singapore
Couples
Stayed one night in July 2014
Noisy, renovation was going on
Cleanliness, staff, service
Reviewed July 29, 2014

Jati from Indonesia
Families with young children
Deluxe Suite With Breakfast
Stayed 4 nights in April 2014
great service recovery.
staff, staff and location
please refer to previous.
Reviewed July 28, 2014

Jati from Indonesia
Families with young children
Deluxe With Breakfast
Stayed 4 nights in April 2014
great service recovery.
staff, staff and location
The room was small and truly need a major facelift, following that evening I called up the duty manager and share my immediate feedback. Following morning during my breakfast time I was approach by an guest relation officer from FIJI and she took time and explained to me to regards of the room situation. Finally out of courtesy she arrange quietly for us to a newly renovated floor which me and my 6 family able to enjoy a real quality of hotel stay in HK. I hope by now the property by now has completed the facelift as this a nice location to be at if you intend to stay in HK.. KUDDOS to rosedale service team. As for the F&B part I believe there are more for improvement especially for the breakfast as this is normally the showcase of your entire F&B products which the organization should not neglect. I do appreciate the personalized service which was arrange for my 5 year old son but It should not be that way, all guest should received the same treatment. Lastly sorry for me to do this write up which was way due ...thks
Reviewed July 28, 2014

Yvonne from Australia
Solo travelers
Superior
Stayed 10 nights in June 2014
Great location and awesome friendly staff
Location. Location. Location.
Loved my stay at this hotel. Will stay here again.
Reviewed July 24, 2014

NG from Macau
Solo travelers
Superior
Stayed one night in July 2014
Good location
Clean, nice staffs and convenient
Very comfortable and nice hotel will come again for sure
Reviewed July 23, 2014


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