Excellent 8.3
Based on 3484 reviews

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Excellent



based on 3484 reviews
  • Cleanliness 8.6
  • Facilities 8.2
  • Location 8.5
  • Room comfort and quality 8.6
  • Service 8.4
  • Value for money 8.1
  • Food and dining 7.5
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christina from United States
Families with older children
Grand Triple Room
Stayed 4 nights in April 2016
Convenient Location @ Sha Tin, HK
My family stayed 4 nights at the Royal Park Hotel. My husband and I usually stayed at the Hyatt Regency Hotel located at the University MTR station. This time we picked the Royal Park Hotel mainly because it offers a family room with 3 twin beds and the price is very reasonable comparing to the Hyatt Regency. The location of the hotel is excellent. There are many high quality restaurants near the hotel with a short walking distance. The Royal Park restaurant on the first floor of the hotel serves an excellent Dim Sum dishes with 20% discount if you are the guest of the hotel. Crystal Pearl is across the street from the hotel, Din Tai Fung, the famous Taiwanese Restaurant is on the right corner on the first floor of the hotel. There are also many eateries in the Sha Tin Mall. There is a bus #A41 from the airport that takes you to the front of hotel. It only costs HK$22 per person( get an octopus card from the MTR counter located at the center of Hall A), and the ride is about 40 minutes. (Get off the plane and exit Hall A and follow the bus sign and take the bus.) The entrance of the Sha Tin Park is located on the left on the first floor of the hotel. When we were there on April 20th, the park had a BonSai Exhibit in the park's gallery. It was an excellent, awesome surprise to see so many BonSai plants in the garden. There was a toilet flushing problem in our room. My son called the main number. A housekeeper responded immediately and came to our room to check for the problem then she referred the situation to the engineering dept. A repairman came right away and changed a new flushing gesture right away. The whole process took less than 10 minutes, it's extremely efficient. It was a good choice to pick the Royal Park Hotel this time for our HK trip. We will definitely stay in this hotel when we visit HK in the coming years.
Reviewed May 03, 2016
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Michael from Philippines
Families with young children
Standard
Stayed 2 nights in April 2016
Perfect Hotel
Everything is Great
Reviewed April 26, 2016
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Johann from Australia
Families with young children
Standard
Stayed 4 nights in April 2016
Great stay once again!
Once again a great stay although the swimming pool was unavailable due to maintenance. Staff were helpful and access to everything you need is close by.
Reviewed April 25, 2016
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Latifah from Singapore
Groups
Grand Double Double Room
Stayed 4 nights in December 2015
Best hotel
Great. best hotel in Shatin HK.
Reviewed April 25, 2016
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Shuk from Malaysia
Families with older children
Grand Double Double Room
Stayed 4 nights in April 2016
Good location
Good location
Reviewed April 25, 2016
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Santosa from Indonesia
Families with older children
Grand Double Double Room
Stayed 5 nights in April 2016
Location and staff
Best location, just a step for everything we want. Room is wide/big and clean, staffs are helpfull and warm.
Reviewed April 24, 2016
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Wilson from Australia
Families with older children
Standard
Stayed 7 nights in April 2016
Ok!
A bit disappointed that swimming pool was closed!
Reviewed April 23, 2016
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WONG from Hong Kong
Solo travelers
Standard
Stayed 13 nights in April 2016
Good
Good
Reviewed April 22, 2016
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Djunaidi from Indonesia
Business travelers
Standard
Stayed one night in April 2016
Near shopping mall
Convenience to shop
Reviewed April 20, 2016
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May from Singapore
Solo travelers
Standard
Stayed 3 nights in April 2016
Nice hotel with accessible shopping area just right beside it!
Highly recommend.
Reviewed April 20, 2016
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