2015
Excellent 8.4
Based on 13034 reviews

Recent customer comments

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Excellent



based on 13034 reviews
  • Cleanliness 8.9
  • Facilities 8.6
  • Location 8.4
  • Room comfort and quality 8.7
  • Service 8.5
  • Value for money 8.3
  • Food and dining 7.5
Sort by

Tricia from Singapore
Group
Plaza Grand Plus
Stayed 3 nights in December 2014
Good
Clean, Comfortable and New
Good
Reviewed June 02, 2015

Brandon from Philippines
Family with young children
Plaza Deluxe Family
Stayed 3 nights in May 2015
Perfect stay!
Location, room
Reviewed June 02, 2015

Setyawan from Indonesia
Family with young children
Plaza Deluxe Family
Stayed 2 nights in May 2015
Good choice
Value for money, easy to get mart or restaurant and easy access to mtr
Reviewed June 02, 2015

maria from Philippines
Family with young children
Plaza Deluxe Family
Stayed 5 nights in May 2015
Pretty out of the way but so convenient w/ a baby
Service, cleanliness, adjacent to mall
Overall pretty good, location is just a little out of the way
Reviewed June 02, 2015

YEE from Malaysia
Couple
Plaza Deluxe
Stayed one night in May 2015
Very good
Location
Near shopping
Reviewed June 02, 2015

Shissy from Indonesia
Family with older children
Plaza Deluxe Family
Stayed 3 nights in May 2015
clean, staff was little unfriendly
clean, nice pool and spa
Stay was okay, but staffs are making me little dissapointed. I called concierge for question, he hung up on me as soon he answered, good customer service should be asking is there anything else or say good bye, not just hung up rudely. Staff was trained like robots, smile a bit wont hurt ;)
Reviewed June 02, 2015

Ricky from Canada
Family with young children
Plaza Deluxe Family
Stayed 9 nights in May 2015
Good service
Clean, good manner , good room service
Excellent
Reviewed June 01, 2015

Wei from Singapore
Group
Plaza Deluxe
Stayed 4 nights in May 2015
nil
-
Reviewed June 01, 2015

he from Malaysia
Family with young children
Plaza Deluxe Family
Stayed one night in May 2015
Overall is ok , but need more promotion for room r
Clean , location good , room nice
Overall is good .
Reviewed June 01, 2015

CHEUNG from United Kingdom
Couple
Plaza Grand
Stayed one night in May 2015
Good Location but very busy hotel
Location, Easy access and Room design
The Lobby is small and many people. Feel not some comfortable during check in and out in Lobby as it is very noisy. The staff is not so friendly in front desk and take long time for checking in. Seems the staff need to get more training on serving people professionally with smile. But check out is quick. The Room is a bit small but it is tidy and clean, make us feel comfortable. The bathroom is nice with good shower and bath tub. I will suggest this hotel to business traveller
Reviewed June 01, 2015


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