2015
Excellent 8.4
Based on 13069 reviews

Recent customer comments

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Excellent



based on 13069 reviews
  • Cleanliness 8.9
  • Facilities 8.6
  • Location 8.4
  • Room comfort and quality 8.7
  • Service 8.5
  • Value for money 8.3
  • Food and dining 7.5
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Regina from United States
Family with older children
Plaza Deluxe Family
Stayed 5 nights in June 2016
Wonderful
I love how the airport shuttle bus (K5) drops us right at the hotel's entrance, that hotel is attached to a brand new mall (Moko), that there's easy access to MTR, that it's only 10-15 minutes walk to night markets, that the hotel's staff are all so very warm & nice😀👍
Reviewed July 10, 2016

William from Philippines
Group
Plaza Deluxe King Room
Stayed 3 nights in July 2016
More LIKES than DISLIKES
LIKES: - I requested a room for two (one Q bed) with wheelchair access for an elderly guest. They upgraded us to a bigger room with 2 queen-sized bed at no extra cost. - Staff is polite and efficient: check-in and check-out were both quick and efficient; the concierge was very efficient in making all restaurant reservations for us; housekeeping was very responsive to all requests. - Taxis are constantly available at the doorstep. - Compared to hotel of similar size and class in Tsim Sha Tsui or Causeway Bay, this hotel provides better value for money. - They provide free and fast wifi in the room. DISLIKES: - The location is far from the center of most tourist activities, except for street shopping in Mongkok. But there is an MTR station nearby. - The rooms are relatively old and run-down. We had two rooms on the 8th floor on two opposite sides. The carpets need to be changed. And the view from windows of both sides leaves nothing to be desired. - There is no bidet or handspray in the toilet. - The interior decors and furniture look cheap.
Reviewed July 10, 2016

Rachael from Australia
Family with older children
Plaza Deluxe Family
Stayed 9 nights in June 2016
Royal Plaza
Friendly staff, great pool and everything you need for a very comfortable stay for a family of four. Location also is super convenient with MRT stations so close.
Reviewed July 10, 2016

Yong from Singapore
Couple
Plaza Deluxe King Room
Stayed 3 nights in July 2016
Overall very good hotel
Spacious hotel, great location. Should provide free minibar.
Reviewed July 10, 2016

albert from Singapore
Couple
Plaza Deluxe
Stayed 3 nights in January 2016
fantastic stay
simplify a fantastic stay at HK because of the hotel and the staffs!
Reviewed July 10, 2016

Clement from Australia
Family with older children
Plaza Deluxe King Room
Stayed 1 night in July 2016
Fantastic (again!)
Convenient location and this time we got upgraded for free (again!)
Reviewed July 09, 2016

Clement from Australia
Family with older children
Plaza Deluxe King Room
Stayed 6 nights in June 2016
Fantastic
Convenient location. This time we got upgraded for free!
Reviewed July 09, 2016

KHOR from Malaysia
Family with young children
Plaza Deluxe Family
Stayed 2 nights in July 2016
Good service
Nice hotel
Reviewed July 08, 2016

KHOR from Malaysia
Family with young children
Plaza Grand Plus
Stayed 2 nights in July 2016
good service
Very nice hotel
Reviewed July 08, 2016

Marie from Philippines
Family with young children
Plaza Deluxe
Stayed 2 nights in April 2016
Great stay
My kids really enjoyed our stay. I like the spacious room and the beds are super comfy
Reviewed July 08, 2016


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