2015
Excellent 8.4
Based on 13049 reviews

Recent customer comments

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Excellent



based on 13049 reviews
  • Cleanliness 8.9
  • Facilities 8.6
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for money 8.3
  • Food/Dining 7.5
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Ma from Philippines
Families with young children
Plaza Deluxe Family
Stayed 3 nights in April 2016
Airport shuttle
Would be good if there is free shittle to airport.
Reviewed April 22, 2016
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Yan from Brunei Darussalam
Business travelers
Plaza Deluxe
Stayed 5 nights in April 2016
good location.
good location
Reviewed April 22, 2016
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Sin from Malaysia
Families with young children
Plaza Deluxe Family
Stayed 4 nights in March 2016
Excellent Customer Service
we have 3 adults and 1 young baby (7.5 months old), this is the best value of family room (2 double beds) around Mongkok that we can find. The location is quite a fair bit of walk to the night markets (approx 10 to 15 mins, not easy when you carried baby with you to walk) because the MTR is Mongkok East and not Mongkok. However, the staff was really helpful, our flight touched down at 5am+, and we reached hotel at 6am. Check in time was supposed to be at 3pm but due to we have young baby with us, the reception was very kind, they arranged the room for us to check in at 10am+, really appreciate the kind thought and gesture after a tiring and sleepless flight with baby. Housekeeping staff was kind to bring us a real baby cot (not playpen), clean our room very nicely throughout the 4 days stay despite the mess we created, they were fast in action, thumbs up!!!
Reviewed April 22, 2016
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SEN from Singapore
Families with older children
Plaza Deluxe Family
Stayed 3 nights in April 2016
great and clean hotel
It was a good stay for our family of 4
Reviewed April 22, 2016
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fatma from Indonesia
Families with young children
Plaza Deluxe Family
Stayed 3 nights in March 2016
3days at royal.plaza hotel
im travelling with 2 kids. and booked the family room... we enjoy.to stayed at royal . the room was big with 2 double bed and the bath room was clean. ..
Reviewed April 22, 2016
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Evelyn from Philippines
Groups
Plaza Deluxe Family
Stayed one night in April 2016
Helpful staff
The staff are very helpful and accomodating
Reviewed April 21, 2016
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Beh from Malaysia
Families with young children
Plaza Deluxe Family
Stayed 3 nights in April 2016
rude staff
As 5 star hotel, hotel staff argue with taxi driver in front of customers.
Reviewed April 20, 2016
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Hee from Singapore
Families with older children
Plaza Deluxe Family
Stayed 4 nights in April 2016
Value for money
Well located, value for money, will come back again.
Reviewed April 20, 2016
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Frankie from Philippines
Families with young children
Plaza Deluxe
Stayed 3 nights in April 2016
Good abiance and very clean.
Some crew not speak in English.
Reviewed April 20, 2016
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WEI from Singapore
Groups
Plaza Deluxe Family
Stayed 3 nights in April 2016
Great stay
Excellent location, 5 mins walking distance to mtr, night market and shopping mall just right beside.
Reviewed April 19, 2016
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