2015
Excellent 8.4
Based on 13035 reviews

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Excellent



based on 13035 reviews
  • Cleanliness 8.9
  • Facilities 8.6
  • Location 8.4
  • Room comfort and quality 8.7
  • Service 8.5
  • Value for money 8.3
  • Food and dining 7.5
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HUNG from Taiwan
Business traveler
Plaza Deluxe
Stayed 4 nights in November 2015
Location good
good Location, hotel , shopping
Good
Reviewed March 05, 2016
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LAI from Hong Kong
Group
Plaza Deluxe Family
Stayed 2 nights in March 2016
Good
Good
Reviewed March 05, 2016
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Chanelle from Singapore
Group
Plaza Deluxe Family
Stayed 5 nights in February 2016
Very fast and good service
Their service was really fast. Called house keeping to cut open the lock as my friend accidentally locked her luggage key in her luggage. They arrived in 5 mins with a technician. Room and hotel was clean, spacious considered the hotels are really small in HK. Area near night market and a local wet market nearby. MTR within walking distance & a free shuttle bus provided to tsim sha chui. Convenient from airport to hotel if taking express train as they provide free shuttle bus to hotel as well. Good experience with hotel stay.
Reviewed March 04, 2016
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J.C.H. from China
Business traveler
Plaza Deluxe Family
Stayed 2 nights in March 2016
Unlucky with room having bad smells
Got two times room with very bad smell. Management did everything to solve and in the end they found room with neutral smell. So good service but costed us more than an hour and both of us were very tired and were hit by food poisson from our China journey, so we needed to rest/sleep. So all bad luck for all of us
Reviewed March 04, 2016
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Mary from Philippines
Business traveler
Plaza Deluxe Family
Stayed 4 nights in February 2016
Value for money facilitoes
Value for money cleanliness wifi
Reviewed March 04, 2016
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Uthit from Thailand
Family with young children
Plaza Deluxe Family
Stayed 3 nights in February 2016
Need to be improved
big room, cleanliness and facilities
I was staying on the 9th floor there was smell of cigarette during my stay. The noise was rather loud from next door. The hotel was under staffs at peak hours. The lounge was big but there was a few sofa for waiting and relax before we go up to the room. As we came back late the door to the shopping mall is closed. I suggest you should have a staff at the door to let the guest in until say 01.00 of the new day.
Reviewed March 03, 2016
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KA from Hong Kong
Couple
Royal Club Deluxe
Stayed one night in March 2016
awesome service ever!
free upgrade to suite perfect vacation ever
Reviewed March 03, 2016
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Andrea from Italy
Business traveler
Plaza Deluxe
Stayed 5 nights in February 2016
Job
Good hotel Quite expensive
Reviewed March 03, 2016
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Wai from Malaysia
Solo traveler
Plaza Grand
Stayed 3 nights in February 2016
Value for money
Spacious room, good service staff
Reviewed March 03, 2016
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Leyuan from Singapore
Group
Plaza Deluxe Family
Stayed one night in March 2016
Huge hotel room extremely comfortable
Size, comfort and service
My stay was great as described in my title however the location was not of my liking.
Reviewed March 03, 2016
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