2015
Very good 7.3
Based on 5639 reviews

Verified traveler reviews

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Very good



based on 5639 reviews
  • Cleanliness 7.9
  • Facilities 7.1
  • Location 6.3
  • Room Comfort/Standard 7.7
  • Service 7.5
  • Value for money 7.7
  • Food/Dining 6.5
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Katherine from Canada
Couple
Mountain View Room
Stayed 1 night in October 2015
Not too special
Bed
We checked into hotel with 2 separate beds, which it wasn't indicated whether there are double / twin beds in the room when we booked. The lift wasn't working properly the next morning. Only stayed here because we had a race close by early the next day, don't think we will return in the near future.
Reviewed October 13, 2015

Jens from Germany
Business traveler
Ocean View Hot Deal
Stayed 1 night in September 2015
ok
123
ok
Reviewed October 13, 2015

Sarah from Australia
Couple
Mountain View Room
Stayed 7 nights in October 2015
Mostly lovely staff; rooms pretty awful
Helpful staff; disabled bathroom
This was not a "normal" stay. I live in hong Kong but fractured ankle so couldn't manage steps so couldn't go home. Booked a week here to recover a bit. Price for a week booking was much better than daily booking. I asked for a disabled room and they gave me one. The bathroom was the best thing about the hotel - perfect for someone who couldn't walk at all. Would have been better if cleaned properly - and the shampoo dispenser was full. The rest of the room was so-so - long and thin, window too small so dark, really uncomfortable beds, no chair or sofa at all (unlike the pictures). Asked for the sheets to be changed one day and realised the next day all they did was turn the around (the stain moved to the toe end!). After going to the restaurant once we asked if we could get a microwave in the room - and they found one - which was great. The restaurant is overpriced and crowded and the staff there not as nice as the rest of the hotel - made a big fuss about my cast being in the way (or something). The gym is nice and so is the pool - and the staff there were really helpful getting me (and my scooter) out into the pool area and into the pool (which was hard!). Concierge very helpful getting taxis and me into them. We left some items by accent in the bathroom - they claimed they were not there so my husband had to go in person and "fight" to get stuff returned - eventually they found 1 out of the 3 items. Annoying.
Reviewed October 12, 2015

Sherwin from Philippines
Family with young children
Mountain View Room
Stayed 3 nights in October 2015
Hotel staff were very hospitable and accommodating
Location
Satisfied
Reviewed October 11, 2015

Ng from China
Family with older children
Ocean View Hot Deal
Stayed 1 night in October 2015
good hotel with good price
beautiful surroundings. quiet and close to nature and good price.
room with beautiful sea view outside. quiet, close to beach, good facilities with very good price. although it is in countryside , but the hotel provide shuttle bus to down town, it only takes 10 minutes. so it is very convenient for shopping too.
Reviewed October 11, 2015

Jaclyn from Philippines
Family with young children
Family Suite
Stayed 4 nights in June 2015
First Family Out of the Country
Comfy, relaxing and the kitchenette is very helpful. Near the groceries.
I will book again when my family decided to ho to HK again
Reviewed October 10, 2015

Ho from Hong Kong
Business traveler
Mountain View Room
Stayed 1 night in September 2015
Nice
Nice clean comfortable
Nice hotel
Reviewed October 10, 2015

Ho from Hong Kong
Business traveler
Ocean View Hot Deal
Stayed 1 night in September 2015
Nice
Clean nice and comfortable
Nice hotel
Reviewed October 10, 2015

Ho from Hong Kong
Business traveler
Ocean View Hot Deal
Stayed 1 night in October 2015
Nice
Nice clean comfortable
Nice hotel
Reviewed October 10, 2015

Bernhard from United Kingdom
Business traveler
Mountain View Room
Stayed 5 nights in October 2015
Pleasant & comfortable
All the staff attitude excellent.
Pleasant & comfortable
Reviewed October 10, 2015


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