Recent customer comments

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Very good



based on 1251 reviews
  • Cleanliness 7.4
  • Facilities 6.4
  • Location 7.2
  • Room Comfort/Standard 7.0
  • Service 7.1
  • Value for money 7.3
  • Food/Dining 6.2
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Yin from Hong Kong
Couples
Standard
Stayed 1 night in December 2014
Small room and not clean
Unexpected , small room , dirty , old
Reviewed December 25, 2014

Ka from Hong Kong
Business travelers
Standard
Stayed 1 night in September 2014
Small
cheap but not good
Reviewed December 23, 2014

YIN from Malaysia
Solo travelers
Standard
Stayed 3 nights in December 2014
Decent room, poor staff service
Clean room, shuttle bus service, 24h concierge
We arrived in HK in the early morning and were thankful for the relatively close proximity of the hotel to Olympic station (<10min walk). The room wasn't ready when we arrived but that was no problem as they allowed us to leave our luggage with the concierge until we returned in the afternoon. The room is clean but old and spartan. Carpet is stained, finishings look dated and walls are pretty thin. However, they do have everything you may need by way of toiletries (Toothbrush/toothpaste, Shower cap, Shampoo/bath gel, vanity kit etc.). A hot water kettle and complimentary coffee/tea sachets were also provided. We felt the beds were too firm, but that could be a matter of preference. Staff attitude however left much to be desired. One member of the concierge staff in particular was impatient and unwilling to explain hotel policies to us. We were especially riled when checking out, as he did not issue us a receipt, nor inform us that the holding deposit imposed on my credit card had been voided (given that they had checked the room and verified that we had not taken any chargeable items). When we enquired as to whether he could give me a receipt indicating the voiding of the holding charge, he rolled his eyes and just waved us away. At my insistence he only provided me with a copy of the initial credit card holding charge slip. Even guesthouses treat their customers better. I will not be returning.
Reviewed December 17, 2014

wai from Malaysia
Families with young children
Standard
Stayed 2 nights in December 2014
location near mongkok,
location
near mongkok, 15 minuet walk to mongkok, nearby hv many hotel choice, many food or restaurant..
Reviewed December 14, 2014

HANAFIAH from Singapore
Solo travelers
Standard
Stayed 4 nights in December 2014
Good, decent hotel
Cleanliness, amenities, location.
Was very pleasant and pleased with the service and amenities in the room.
Reviewed December 11, 2014

Sriram from India
Business travelers
Standard
Stayed 2 nights in November 2014
ok
location
ok
Reviewed December 09, 2014

CHILEE from Hong Kong
Couples
Standard
Stayed 2 nights in November 2014
not hotel is motel only
cheap
poor equipment in toilet,bad attitude of baggage service officer but cheap
Reviewed November 25, 2014

ON from Hong Kong
Business travelers
Stayed 1 night in September 2014
Clean and comfort
The toilet is small but have everything. Nice.
Will stay again.
Reviewed November 12, 2014

John from Singapore
Groups
Standard
Stayed 3 nights in November 2014
Small But Clean
Convienence, Clean and Good Service
Hotel Room is really very Small. Service Wise was good. What Surprise me is my wife receive chocolates as her Birthday Prize by the hotel. Left inside our hotel room. Last day when we check out, the bell boy (too bad didn't get his name) did a extra service by going out to the other road to help us get a cab. That was really been appreciated. Will choose this hotel again when we visit Hong Kong.
Reviewed November 11, 2014

kit from China
Couples
Standard
Stayed 1 night in July 2014
good experience
gd image,quick checkin,nice
Reviewed November 09, 2014


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