Recent customer comments

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Very good



based on 2072 reviews
  • Cleanliness 6.8
  • Facilities 6.6
  • Location 7.7
  • Room comfort and quality 7.3
  • Service 7.1
  • Value for money 7.1
  • Food and dining 6.6
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randi from United States
Solo travelers
South Wing Hill View
Stayed one night in June 2016
Staff
The staff was amazing but I would like to say that Benny is a true hero.
Reviewed June 18, 2016
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Pui from Hong Kong
Families with young children
South Wing Hill View
Stayed one night in May 2016
Nice beach
We were there with my kid aged 2YO and 4YO, they loved the room very much because of the huge double bed. And the staff is very kind to extend the check-in time to 1pm.
Reviewed June 02, 2016
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john from United Kingdom
Solo travelers
South Wing Hill View
Stayed one night in May 2016
good location
price good nice location near to ferry port of mui wo
Reviewed May 26, 2016
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Tsz from Hong Kong
Families with young children
South Wing Sea View
Stayed one night in May 2016
Good
Staff very nice !
Reviewed May 23, 2016
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Carrie from China
Families with young children
North Wing Garden View
Stayed one night in May 2016
Slow response from reception staffs
-
Reviewed May 19, 2016
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Adrian from Singapore
Couples
Double Room with Hill View - Southwing
Stayed 2 nights in April 2016
Convenience
Within walking distance from the ferry terminal and amenities in town. Close to the hiking trails. Got the newly renovated room this time around. Nice and clean. Wish they build an elevator soon. Had to carry my luggage up 3 floors with no help from the staff :(
Reviewed May 18, 2016
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Kit from Hong Kong
Couples
Double Room with Garden View - Northwing
Stayed 3 nights in May 2016
Good room but breakfast was disappointing
The room was good which was just renovated, Seethrough bathroom with transparent glass wall and door that can watch you taking bath! Good for couples ! However, the breakfast was bad, fried noodles was tasteless, fried eggs were rough! The chef that cooked the food needs to retrain cooking again! I really hesitated to spend money to have lunch or dinner in the hotel after having their breakfast! If they improve their food quality, the rating of the hotel will be much higher since the hotel have beautiful scenery!
Reviewed May 16, 2016
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Carrie from China
Families with young children
Double Room with Garden View - Northwing
Stayed one night in May 2016
Very slow reception service
Three staffs were at the reception while we r queuing for check in but only 2 were working at the desk, perhaps they were not well-trained/ part-time
Reviewed May 16, 2016
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Judd from United States
Business travelers
North Wing Garden View
Stayed 4 nights in May 2016
Business Casual
Promised and paid extra for wifi which never worked - silly to pay for wifi - even worse when the hotel doesn't refund you extra $100 per day wifi fee - amateur
Reviewed May 14, 2016
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Siu from Hong Kong
Couples
South Wing Hill View
Stayed one night in May 2016
Good
Ok
Reviewed May 12, 2016
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