Recent customer comments

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Very good



based on 4481 reviews
  • Cleanliness 7.8
  • Facilities 6.8
  • Location 9.2
  • Room Comfort/Standard 7.4
  • Service 7.5
  • Value for money 7.3
  • Food/Dining 6.8
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Hau from China
Couples
Harbour View
Stayed 3 nights in August 2016
Service
Everything great but inhouse guest have to pay for wifi is not a good idea .
Reviewed August 28, 2016

Susan from Taiwan
Business travelers
Superior
Stayed 2 nights in August 2016
very good location
room too small, noisy
Reviewed August 25, 2016

Teo from Singapore
Solo travelers
Superior
Stayed 3 nights in August 2016
Best location
Excellent staff . Location is my priority.
Reviewed August 24, 2016

Viet from Vietnam
Business travelers
Superior
Stayed 3 nights in July 2016
very good location with normal price
the best thing is the location and the MTR right under the ground. Other thing is so so
Reviewed August 23, 2016

WENQI from Hong Kong
Solo travelers
Club Superior
Stayed 2 nights in August 2016
One of the best location if you would like to enjoy some shopping around.
Overall experience was quite good. The hotel is located at the heart of TST, shopping centers, restaurants, MTR station and bus stops are just within walking distance. Guestroom was relatively small, as well as the club lounge. Not many choices in the lounge. Staff was quite friendly though.
Reviewed August 18, 2016

SIEW from Malaysia
Business travelers
Superior
Stayed 2 nights in August 2016
Very good location
It was a good stay. The hotel rate is a bit high considering that it does not include breakfast and internet (HKD140 per day). I did unfortunately witnessed a small incident while checking in. There were 2 Koreans checking in and their English to very limited. The staff was asking for his passport and later for their creditcard but they didn't seem to understand. Even so the staff wasn't really helping when all he did was just repeating the word in a robotic manner (with a smile though). So it might be hard to travellers who cannot speak English.
Reviewed August 18, 2016

Takahiro from Japan
Couples
Adjoining Superior Room
Stayed 4 nights in August 2016
Best price for adjoining rooms of two, which provides new utility value
It was a little bid taking risk to book adjoining rooms in affordable price the hotel had been offering in agoda, but they arranged our reservation with connecting door between two rooms when we checked in, which let our stay much comfortable as if we stayed in suite room. I had several experiences staying in suite room or deluxe room around this area, the cost performance of adjoining rooms at this hotel is one of the best for the guests more than two, as far as they provide connecting door between two rooms.
Reviewed August 16, 2016

Rafael from Philippines
Couples
Superior
Stayed 4 nights in August 2016
Value for money, near MRT stations
Staff are very helpful and courteous
Reviewed August 15, 2016

QIAN from Singapore
Business travelers
Superior
Stayed 2 nights in August 2016
Revamped hotel, fantastic location but old facilities
There isnt any significant upgrade for the facilities and the rooms from the previous, but if you are looking for a fantastic location, this hotel is just behind the peninsula hotel with good food and Watsons around.
Reviewed August 10, 2016

JUDY from New Zealand
Solo travelers
Superior
Stayed 6 nights in July 2016
Very nice hotel, will stay there again
A great place to stay for my first visit to Hong Kong
Reviewed August 06, 2016


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