Recent customer comments

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Very good



based on 4485 reviews
  • Cleanliness 7.8
  • Facilities 6.8
  • Location 9.2
  • Room Comfort/Standard 7.4
  • Service 7.5
  • Value for money 7.3
  • Food/Dining 6.8
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Jacob from United Kingdom
Business travelers
Superior
Stayed 2 nights in October 2014
Low standard
Good location. But small room
Reviewed October 26, 2014

Lorenzo from Italy
Business travelers
Deluxe
Stayed 2 nights in October 2014
Disappointed
location
A very old hotel, I was given a tiny room that was lacking even the usual foldable stool to place the suitcase to unpack. Tiny wardrobe, bath with shower and plastic curtain, but above all... 140 HK$ for 1 day internet connection!! In 2014 where you can get it free even at the grocery store they charged me to use their extremely slow wifi. This is where I felt ripped off, because tiny rooms in HK are a reality sometimes, but paid internet... Will not come back.
Reviewed October 24, 2014

George from Australia
Business travelers
Superior
Stayed 1 night in October 2014
Small room, charges for Internet, extras expensive
Location
I won't be going back
Reviewed October 24, 2014

Niall from United Kingdom
Couples
Club Deluxe
Stayed 4 nights in October 2014
Convenient hotel for Hong Kong
location, valueexec lounge
The hotel was ideally located for both the MTR and Star Ferry. We selected it for both location and price. The hotel was very busy and the Exec lounge needed to be twice the size as it was always packed in the early evening. The double rooms on the club floor were very small as were the so called double beds and the wardrobe was tiny. If you are travelling from the airport, catch the train to Kowloon station and use the free shuttle bus to the hotels.
Reviewed October 24, 2014

Tan from Singapore
Business travelers
Superior
Stayed 1 night in October 2014
Shopping Location
Great Location
Great stay and shopping area
Reviewed October 24, 2014

Tan from Singapore
Business travelers
Superior
Stayed 2 nights in October 2014
Good shopping location
Location
Great stay with location
Reviewed October 24, 2014

Mary from Philippines
Business travelers
Superior
Stayed 2 nights in October 2014
Good Location and Affordable
Location, Price
Reviewed October 21, 2014

Veronica from Singapore
Business travelers
Stayed 2 nights in October 2014
Comfortable Room in Great Location
Staff service, room comfort. location
The room I was given seemed to be newer, perhaps renovated. Much better than the one I stayed in a few years back when I stayed in the same hotel. There was improvement in staff service and location is still very good.
Reviewed October 21, 2014

Shum from Hong Kong
Solo travelers
Superior
Stayed 1 night in October 2014
Nice hotel
Small room, perfect location and nice staff.
Perfect location for shopping and leisure especially go to promenade TST but room so tiny.
Reviewed October 16, 2014

Jessica from Taiwan
Business travelers
Superior
Stayed 1 night in September 2014
The Kowloon Hotel
GOOD
Reviewed October 15, 2014


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