Recent customer comments

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Very good



based on 4484 reviews
  • Cleanliness 7.8
  • Facilities 6.8
  • Location 9.2
  • Room comfort and quality 7.4
  • Service 7.5
  • Value for money 7.3
  • Food and dining 6.8
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herbert from Philippines
Couple
Deluxe Hot Deal with Coffee Corner Set Breakfast
Stayed 2 nights in December 2013
the best location if you are in kowloon
location,transportation to any destination, shopping area
Reviewed December 10, 2013

Hong from Malaysia
Family with young children
Harbour View
Stayed 4 nights in December 2013
frustration beyond belief
location in tsim sha tsui, proximity to tst mtr, proximity to all manner of shopping
i find it hard to believe that the staff at the front desk would have trouble understanding english. i mean this is a hotel in tst hong kong, not a remote chinese province! attitude generally very dismissive bar one or two front desk staff who were very friendly. location wise, you're in the middle of tst. roll out of bed and you're pretty much in the midst of shopping and food galore. whichever you go, you'll find something to do within 5 minutes walk. room was a bit small since i was travelling with a toddler. found it frustrating that i had to request for a 3rd bath towel every single day of my stay. front desk kept insisting that i was after a 'bus tour'!
Reviewed December 08, 2013

Kui from Malaysia
Couple
Superior
Stayed 2 nights in November 2013
Close to shopping and dining.
Nearby are shops, restaurants & transportation.
Price reasonable due to its proximity to shops and restaurants.
Reviewed December 05, 2013

Isac from Singapore
Couple
Superior
Stayed 1 night in November 2013
good experience
great location, friendly staff and clean room
Reviewed December 03, 2013

KIM from Singapore
Business traveler
Club Deluxe
Stayed 5 nights in November 2013
Good Centrally located hotel
Good Location. Close to public transport. Easy access to airport/ferry
I booked the club floor luckily. the checkin/out counters for normal rooms were really crowded. the staff on the club lounge was friendly and helpful
Reviewed December 02, 2013

Ian from Singapore
Business traveler
Club Deluxe
Stayed 3 nights in November 2013
Great stay as usual
Attentive staff, great location, comfortable room
Great stay as usual. Attentive staff really makes a difference in this hotel, from check-in all the way to housekeeping. Room is not big but comfortable. With a good breakfast, an excellent hotel for a business traveller!
Reviewed November 30, 2013

Lee from Malaysia
Business traveler
Superior
Stayed 1 night in July 2013
room are clean but small
near shopping street , restaurants nearby , easy access .
room are clean but small ,near shopping street , restaurants nearby , easy access .
Reviewed November 30, 2013

Hong from Malaysia
Business traveler
Superior
Stayed 1 night in November 2013
Owesome but expensive
Near MTR Station / Near to Shopping Centres / Restaurants around the corner
Basically their staff is very friendly and willing to help you for any problems. Apart from that, the check in process also fast
Reviewed November 26, 2013

Esleen from Malaysia
Solo traveler
Superior
Stayed 3 nights in November 2013
Overall ok but could be better
Great location, easy access and close to shopping mall as well as restaurant
Stayed 3 nights at this hotel. The design and layout of the room is simple and nice. Room is quite small but still acceptable. The hotel staffs are friendly, and helpful. However, the cleanliness of the room can be better, found hair on the bathtub on my first day check in to the room, toilet seat is still wet, unpleasant smell in the room. Besides these, the hotel's location is great, close to shopping centre and restaurant such as harbor city, easy access to everywhere by mtr.
Reviewed November 26, 2013

toh from Singapore
Couple
Superior
Stayed 1 night in November 2013
great location!
location great next to shopping aresa! MTR just outside hotel! staff attentive & friendly
although hotel small but clean & comfortable! staff helpful,professional, efficient, friendly & knowledgable! MTR just outside hotel, easy & convenient to go anywhere. close to ferry as well as close to nathan road busy shopping areas with branded designer shops! close to habour city mall & just behind peninsula. executive lounge lovely & relaxing! price is reasonable & strongly recommended to stay!
Reviewed November 25, 2013


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