Recent customer comments

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Very good

based on 7205 reviews
  • Cleanliness 8.0
  • Facilities 7.8
  • Location 8.8
  • Room comfort and quality 7.9
  • Service 7.8
  • Value for money 7.5
  • Food and dining 7.2
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ANDREW from United Kingdom
Business travelers
Stayed 2 nights in January 2012
Good location but a little basic
Close to most amenities.
Complicated layout. Rooms rather outdated compared with others of same standard. Needs to catch up
Reviewed May 16, 2012

Jin from Malaysia
Stayed 2 nights in May 2012
Great shopping area
Near shopping area
we got there the room was very small and the fittings were old. the bathroom was small and old fittings. wifi with good speed. You have to paid so much for the room and there is no breakfast. It is near to shoppin centre and also ferry to macao. Very noisy in the afternoon as they are renovate the rooms. Mrt station quite far from the hotel. Across the bridge you will find the interesting Kowloon park.
Reviewed May 16, 2012

Joseph from Singapore
Families with older children
Stayed 5 nights in May 2012
Good location and small rooms
Convenient location in Tsim Sha Tsui
Hotel staff was friendly and courteous. A little disappointed at the size of the rooms for the price we paid though, but understandable in Hong Kong.
Reviewed May 16, 2012

michael from Australia
Stayed 3 nights in May 2012
good site,/ room small
had ongoig major renovations had to request, room change, due to noise levels & had paint smell in aircon. staff,too busy, NOT good!!
Overall WOULD NOT go back,even if renos finished.. big ,inpersonal.
Reviewed May 16, 2012

Swee from Malaysia
Families with young children
Stayed 4 nights in May 2012
Location cannot be any better. Rooms are small.
they are renovating their rooms now (2012). if you are lucky you may get the floors where rooms are new. tip: ask for premier plus floors. rooms are nice and new. they are, however, too small even for a small family like mine to squeeze into. (2 adults and 1 toddler). situated right next to harbour city shopping centre + the in-town outlet shopping centre. good location for shopaholics!
Reviewed May 15, 2012

Christopher from Singapore
Stayed 3 nights in May 2012
Great Location
location, nice room
location is great as it is next to harbour city shopping mall and where the city outlets are. lots of food outlets nearby. hotel room is renovated, there are still renovation going on but not so noisy as they only start work from 9am. room is nice. bed is also comfortable though the pillow is very soft and low. the shuttle to kowloon airport express terminal also stop at this hotel.
Reviewed May 15, 2012

ARUN from India
Families with older children
Pacific Grand (Tower Wing)
Stayed 4 nights in May 2012
Great Location good hotel
location, clean and neat, comfortable rooms recently done up
The location of the hotel is very convenient as it is located on the shopping area and is also close to some of the tourist points. The rooms were comfortable and a lot of options for cheap eating joints near by. The staff was helpful and over all had good experience.
Reviewed May 15, 2012

Jin from Malaysia
Stayed 2 nights in May 2012
Clean Room
quite far from mtr station but great location for luxury shopping. nice park just around the corner.
Reviewed May 14, 2012

jonathan from Philippines
Business travelers
Stayed 1 night in April 2012
Great location -surprise upgrade
Was surprised to find a hotel close to half the price of Marco Polo, but with a better room to boot. Was even given a room upgrade with out me even asking for it. Location was great given that we were on our way to Macau.
Reviewed May 14, 2012

Charito from Philippines
Families with older children
Stayed 1 night in May 2012
Perfect location!
Ferry terminal to Macau is just 2 floors down the lobby. And very convenient to take ferry from station to another. An option apart mtr or taxi
Been in hkg for 4x but our 1st hotel in Canton Rd is Royal Pacific. Beautiful view especially when you're booked at their tower wing. Perfect too for ferry transfers, an alternative to mtr. A different experience!
Reviewed May 14, 2012


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