Recent customer comments

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Very good



based on 1306 reviews
  • Cleanliness 8.7
  • Facilities 8.2
  • Location 7.2
  • Room comfort and quality 8.4
  • Service 8.2
  • Value for money 8.1
  • Food and dining 7.2
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Shane from United Kingdom
Business traveler
Club Harbour View
Stayed 3 nights in March 2015
Good business hotel - now with MTR on the doorstop
Value for money, Staff efficiency, Location
I've stayed here before several times as it is nearly always very good value by Hong Kong standards, but was delighted this time to discover the MTR extension was complete and there is a newly opened station - Hong Kong University (HKU)- just 2 minutes walk from the hotel. The hotel has been recently rebranded (used to be Traders Hotel) and is a bit more hip and cool. Room size is good by Hong Kong standards and the higher floor harbour view rooms have fantastic views.
Reviewed March 10, 2015
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THOMAS from Malaysia
Family with older children
Superior Room
Stayed 3 nights in February 2015
Great Hotel. Room very clean and neat.
Great layout, clean & cosy.
Wonderful! Which there are good eating places. Location a bit out.
Reviewed March 05, 2015
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Yong from Singapore
Couple
Superior Room
Stayed 4 nights in February 2015
one of the best hotels I ever had in HK
Accessible, superb staff service, nice room
Hotel is very accessible as it's located right beside a MTR station. Staff (reception and room keeping) are all very friendly and professional. Would especially like to compliment reception staff Daniel for his great service and patience. thank you! Hotel rooms are clean and well maintained. Unlike some hotels, Hotel Jen has rooms that look exactly as shown in the website photos. A very comfortable stay I had.
Reviewed February 23, 2015
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KWANGWEN from Taiwan
Family with older children
Superior Room
Stayed one night in February 2015
clean room with a tub
free wifi, near subway, near many restaurants
The gym was a nice touch. staff were friendly. had fast speed wifi.
Reviewed February 20, 2015
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EUN from South Korea
Business traveler
Club Harbour View
Stayed 3 nights in January 2015
near HKU
location kind staff nice view
recommendable club lounge. kind staff, clean room
Reviewed February 09, 2015
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LIYAN from Macau
Solo traveler
Club Harbour View
Stayed 3 nights in January 2015
good
convenient, tidy, good service
in description there is bathtub in rooms but in fact no
Reviewed January 26, 2015
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Zengbin from China
Solo traveler
Stayed 2 nights in January 2014
It's ok
Good deal
Forgettable but not bad
Reviewed January 22, 2015
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MYRNA from Philippines
Family with older children
Superior Room
Stayed 3 nights in January 2015
nice hotel
value for money, accessible to metro train and restaurant
Very good, and thank you
Reviewed January 20, 2015
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EUN from South Korea
Business traveler
Club Room with breakfast
Stayed one night in January 2015
near by hku
clean room nice lounge kind service
if you stay in the delux level, it's good
Reviewed January 14, 2015
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suparwat from Thailand
Family with young children
Superior Room
Stayed 2 nights in January 2015
Nice Hotel
Nice Place Nice Staff Nice Comfortable
Nice Place is not a lot of people Nice Staff is all will take care you anything Nice Comfortable and easy going is near MTR to access to metro city
Reviewed January 06, 2015
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