Very good 8.0
Based on 1580 reviews

Recent customer comments

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Very good



based on 1580 reviews
  • Cleanliness 8.5
  • Facilities 7.3
  • Location 8.7
  • Room comfort and quality 8.5
  • Service 8.1
  • Value for money 7.9
  • Food and dining 6.3
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Kim from Malaysia
Business traveler
Deluxe Room
Stayed 2 nights in February 2016
Service standard is below 4 star
Location, comfy bed & space
Staff on service at reception don't smile, didn't even inform us that we cannot check in yet. Asked some question on the service apartment in Causeway Bay; he passed me a call card to check it out the the webpage. Don't understand why is he there if I still need to check out the webpage. The bathroom door cannot properly close, leaving about a half feet gap, so each time after shower, the floor area outside is all wet. How to call this 4 star?
Reviewed March 01, 2016

Phang from Singapore
Couple
Luxe Room
Stayed 2 nights in February 2016
Good service
Good service, convinient location, clean & room spare big & confortable.
Reviewed February 29, 2016

Neo from Malaysia
Couple
Luxe Room
Stayed 4 nights in February 2016
Food+Shopping Trip
Fantastic location. Old and New. Great markets and food all around the hotel. Hotel stylish decor and feel modern. Overall clean and tidy. Room size acceptable for couples to stay for 3-4 days. The ambiance smell at room walkway and room could improve.
Reviewed February 28, 2016

ANdrew from Singapore
Business traveler
Deluxe Room
Stayed 4 nights in January 2016
Good Location and food nearby
2nd time staying. good location and will continue to stay there again.
Reviewed February 17, 2016

ANdrew from Singapore
Business traveler
Luxe Double or Twin Room
Stayed 3 nights in January 2016
Good Location.
2nd time staying. good location and will continue to stay there again.
Reviewed February 17, 2016

Hoon from Singapore
Business traveler
Luxe Room
Stayed 4 nights in November 2015
Nice hotel
Clean, friendly staff, location
Reviewed February 15, 2016

judith from France
Family with young children
Luxe Room
Stayed 8 nights in January 2016
Good location, good accomodation
We were very satisfied with our stay in this hotel. However they could improve on the cleaning, we had piles of dust that accumulated during our stay (8 nights). And they did not clean it even after complaining at the front desk....
Reviewed February 12, 2016

YUEN from Hong Kong
Couple
Luxe Room
Stayed one night in October 2015
Great stay in a city center
Decent size, Bright room, Free phone
Great stay, central located, near MTR, free wifi and free hand phone during your stay. Breakfast is very simple.
Reviewed February 08, 2016

Hendra from Indonesia
Group
Luxe Room
Stayed one night in January 2016
Convenient hotel at Wan Chai
.
Reviewed February 02, 2016

shan from Taiwan
Couple
Luxe Room
Stayed 2 nights in January 2016
good
good
Reviewed January 27, 2016


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