Verified traveler reviews

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Very good



based on 650 reviews
  • Cleanliness 7.4
  • Facilities 6.5
  • Location 7.7
  • Room Comfort/Standard 7.1
  • Service 7.0
  • Value for money 7.3
  • Food/Dining 6.0
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junga from South Korea
Solo travelers
Standard
Stayed 4 nights in January 2016
Good stay
Clean. Location. Room size
Clean enough. Comfortable bed. Fire alarm often. Rude staff when i asked about the fire alarm
Reviewed January 30, 2016

Joshua from United States
Families with young children
Standard
Stayed 1 night in January 2016
Over priced below average
Location
Overpriced below average hotel. The room stank of cigarettes and there was a big patch of mold growing on the carpet/ wall.
Reviewed January 03, 2016

Kwee from Singapore
Families with older children
Family Suite
Stayed 4 nights in December 2015
Nice and simple hotel
Location, pricing, services
Reviewed December 31, 2015

Lau from United Kingdom
Families with older children
Family Suite
Stayed 1 night in October 2015
A value for money hotel
location
The price is ok although the hotel is quite old
Reviewed December 29, 2015

Benedictus from Singapore
Families with older children
Standard
Stayed 5 nights in December 2015
Located near many famous food stalls.
Cleanliness. Helpful staff. Simple.
Hotel management to seriously consider to replace with thicker pillow, Best to ask for extra pillow, I finally got good sleep on fourth and fifth nights. Try to get a map of MTR, plan your outing properly and you'll find using the nearer Austin station is much better than Jordon (quite a distance) even if you need to inter exchange between rail lines. Counter staff is helpful, book taxi at 5am, flat rate HKD210 to airport.
Reviewed December 24, 2015

Nicola from United Kingdom
Groups
Standard
Stayed 2 nights in October 2015
what you'd expect for the price
location
Hotel was fine for what we paid. Wasn't expecting it to be swanky! Good location and close to what we wanted.
Reviewed October 24, 2015

chooi from Malaysia
Solo travelers
Family Suite
Stayed 1 night in September 2015
Location
Clean, tidy and welcome
Staff are pleasant and room is tidy but a little bit far from subway.
Reviewed September 23, 2015

WEE from Malaysia
Families with young children
Family Suite
Stayed 3 nights in June 2014
West Hotel
acceptable
good
Reviewed September 19, 2015

Uurtsaikhbaatar from Mongolia
Families with young children
Family Suite
Stayed 1 night in September 2015
Nice location and service
Location
nice
Reviewed September 16, 2015

Hendri from Indonesia
Couples
Standard
Stayed 2 nights in September 2015
Standard Hotel
Clean, pretty good location, near to the MRT
The bed is too hard, pillow too soft
Reviewed September 14, 2015


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