Recent customer comments

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based on 225 reviews
  • Cleanliness 6.5
  • Facilities 4.8
  • Location 8.0
  • Room Comfort/Standard 7.0
  • Service 6.7
  • Value for money 6.2
  • Food/Dining 7.2
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TENG from Malaysia
Solo travelers
Stayed 2 nights in June 2016
Room good
Room n staff was good, but check in process take a bit longer. If can improve in this areas this much efficient. No need guest waiting for a longer time.
Reviewed June 16, 2016

Mathew from India
Families with young children
Deluxe Room
Stayed 1 night in May 2016
filthy hotel room not even fit even for 3 star
The rooms are very smelly and not at all maintained
Reviewed June 02, 2016

bandaru from India
Families with older children
Deluxe Room
Stayed 1 night in May 2016
Rooms need makeover.
Rooms in the second floor are to be refurbished. Flooring is in very bad condition. Overall very disappointing for The Park group for not maintaining well.
Reviewed May 31, 2016

Gagendran from Singapore
Deluxe Room
Stayed 2 nights in May 2016
Service and room facilities
Bad hotel room facilities. Inconsistent with other rooms. E.g one room has leg rest and the other doesnt have. No water hose at toilet. Very very poor guest relations. Rooms service is very bad. It can take up to 20 minutes to deliver a bucket of ice or even a simple thing like bath towel. Definitely a no no visit again to this hotel. fell beyond expectations.
Reviewed May 30, 2016

Keerthi from India
Deluxe Room
Stayed 1 night in May 2016
Pathetic facilities and services
Room check in is 12noon but Had to wait for hours for room to be ready. .staff is un prepared and doesn't care about time . Highly negligent and less on courtesy. I will never book with The Park Chennai
Reviewed May 26, 2016

Shanmugam from Sri Lanka
Stayed 1 night in April 2016
worst stay ever
Boking was not confirmed untill 3.30pm for 2pm check-in. No one seems to care about us for the time we wasted standing at the lobby except One guy called suresh. Front staff has no common courtesy doesnt even know how to handle their guest. After all the dramas didnt even get the room we booked for that day,actually i booked the the residence which is in 7th floor they only gave us the deluxe room in 6th floor. Very very very bad service and the room was old and untidy. I regret for booking this hotel cannot even classify as 5 star hotel.
Reviewed April 09, 2016

Daniel from India
Business travelers
Stayed 1 night in March 2016
Good locality
Reviewed April 03, 2016

Daniel from India
Business travelers
Stayed 1 night in March 2016
Good locality
Reviewed April 03, 2016

Thirunavukarasu from United Kingdom
Business travelers
Deluxe Room
Stayed 2 nights in March 2016
Cleanliness 00000 Staff 00000 It was a horrible experience checking into a smelly & damp room. Can't believe it is a 5 star hotel .Entire hotel is not clean at all toilet is worst cubicle had horrible stink. Staff respond 00000
Reviewed March 29, 2016

Hao from China
Solo travelers
Stayed 3 nights in March 2016
Old but not well maintained
Seems it is a famous one in Chennai, but the rooms are not for the value of pay. Old but not well maintained, facilities are poor.
Reviewed March 21, 2016


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