Very good 7.2
Based on 277 reviews

Verified traveler reviews

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Very good

based on 277 reviews
  • Cleanliness 7.3
  • Facilities 7.5
  • Location 7.0
  • Room comfort and quality 7.4
  • Service 7.5
  • Value for money 7.7
  • Food and dining 6.4
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Christopher from Australia
Solo travelers
Grand Studio
Stayed 9 nights in August 2015
Great place
Great value. Nice hotel. Easy access.
Stay was good. The air cons don't work very effectively you need to run it all day or it takes a long time to cool the room. The bed was broken and the leg kept falling out which was annoying as cleaning staff fixed but didnt fix it properly so as soon as you used the bed the leg fell out again.
Reviewed September 07, 2015

Kariwan from Malaysia
Grand Studio
Stayed 2 nights in August 2015
cool and relax plc
cheap comfort and convinient
Hmmm..nt too bad..i like d hotel s served halal foods..n foods is fantastic n delicious.. d hotel is quiet compare to other cheap hotel..if hv chance would go to grand kuta again:-)
Reviewed September 01, 2015

Christian from United Kingdom
Families with older children
Grand Studio
Stayed 7 nights in August 2015
Great staff but hotel itself is not
The 3 swimming pools
We had a comfortable say but feel that the hotel rooms were in dire need of an upgrade and the website and online pictures painted an unjustified magnificence. Maybe 10 years ago this was a grand hotel but now it is run down. Our room had paint and plaster flaking from the walls, the air conditioning unit had been leaking for some time and the surrounding of it was stained and dirty with poor attempts at repairs making this thing look worse. The bathroom was stained with grime that either had not been cleaned off or would not clean off, the shower head was not fit for purpose as it sprayed water everywhere even passing the shower curtain which in itself was dirty and old. The balcony was never cleaned and stepping onto this to take in the view of the toilet roof instantly made your feet black which in turn made nice dirt foot prints through the room. The exterior of the Kuta hotel is like is drab and rusted railings are everywhere, the surrounding streets are basically the slum area with missing drain covers everywhere you walk that will end up in death at some point. The staff here were great and very helpful, we did not eat in restaurant so I have given this a marking of 5
Reviewed August 24, 2015

Yusuf from Indonesia
Business travelers
Grand Studio
Stayed 1 night in August 2015
Reviewed August 17, 2015

Mohammed from New Zealand
Stayed 9 nights in July 2015
Reviewed July 30, 2015

Robert from Indonesia
Grand Studio
Stayed 4 nights in December 2014
Big room, clean, comfort.
Big room, clean, comfort
Reviewed July 26, 2015

Augustinus from Indonesia
Grand Studio
Stayed 3 nights in July 2015
Never Ending
Location, Staff, Cleanliness
This will be never ending to come again in this hotel.. Very close to go McDonald, Starbucks, Burgerkings.
Reviewed July 23, 2015

Johan from Indonesia
Business travelers
Grand Studio
Stayed 1 night in June 2015
well enough
location, nice pool, comfortable room
Reviewed July 02, 2015

Christopher from Australia
Solo travelers
Grand Studio
Stayed 3 nights in June 2015
Great hotel. Great value. Friendly staff.
Value. Facilities. Staff.
Reviewed July 02, 2015

WILLIAM from Indonesia
Grand Studio
Stayed 3 nights in June 2015
Old hotel
Type of Room - Location - easy parking
Old hotel, room is like apartment type but unfortunately seem not well managed. Have to ask many times for housekeeping to come to change dirty glass.
Reviewed June 30, 2015


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