Excellent 8.5
Based on 856 reviews

Recent customer comments

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based on 856 reviews
  • Cleanliness 8.6
  • Location 8.8
  • Room Comfort/Standard 8.8
  • Service 8.6
  • Value for money 8.1
  • Food/Dining 8.4
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Yadi from Indonesia
Families with young children
Stayed 4 nights in January 2011
Very clean hotel, nice landscaping
Room very clean, interior theme ethnic style, great breakfast.
Reviewed January 20, 2011

Sally from Singapore
Stayed 2 nights in January 2011
Beautiful hotel with great service
Wonderful resort feel
Had 2 nights at the hotel. Check in was warm and friendly. Surroundings were very beautiful. So close to the beach but had no time to laze around during the day. Breakfast was very sumptious! Great variety and great service!Lina(reception) was exceptional!Food and service at The Sands restaurant(by the beach) was a good experience.
Reviewed January 16, 2011

Omobolanle from United Kingdom
Stayed 1 night in January 2011
Excellent hotel, fantastic location
Great location on Kuta beach, nice rooms and bathroom
Wifi free for just 1 hour per day
Excellent hotel - nice, clean rooms and bathroom. Although hotel is in Kuta, which is quite a busy area, it was set quite far back from the road, so it was nice and quiet. Direct access to the beach. Great buffet breakfast, wide selection of food. Just 10mins drive from airport Staff were fantastic, helpful and friendly.
Reviewed January 12, 2011

Tristan from Australia
Solo travelers
Stayed 7 nights in December 2010
Quiet hotel
very good service and very clean
wifi is annoying that u have to keep getting slips for an hour worth
Very good hotel, good food and very comfortable to stay at. Beds were abit hard but aircon worked great. Overall a very good hotel.
Reviewed January 12, 2011

Kenton from United States
Stayed 4 nights in December 2010
Great location
Location, breakfast, service
Rooms could be a bit refurbished but they are still very nice
The hotel has an excellent location, a nice pool, great breakfasts, accommodating and friendly staff. Easy walk to central Kuta along the beach.
Reviewed January 08, 2011

Chih from Taiwan
Stayed 1 night in January 2011
Lovely hotel and good service with a smile
well equipment and good location
Good place for shopping / for couple vacation Nice seaview and close to down town
Reviewed January 07, 2011

KIU from Hong Kong
Stayed 4 nights in December 2010
Lovely hotel and service with a smile
everyone is very helpful
room is little bit old
breakfast is excellent.every one is helpful once you get request. very close to downtown, eg: Kuta market and beach, you can enjoy different food within 5 minutes walk. Very good swimming pool, relax and few people swimming at the same time. But room decoration looks little bit old.
Reviewed January 03, 2011

marc from United States
Stayed 1 night in December 2010
Wonderful Service
The Service all befitting a four/five star hotel
age of the rooms, towels, bit of a musty smell...
The location is very nice, can walk to may places as well as just hang out on the beach. The service was very nice, I was made welcome as soon as the taxi pulled in. Breakfast service was wonderful, almost a bit over the top with someone to continually place your napkin and/or help you with your seat as you sit down. At a buffet this can be a bit much... but who's complaining. Bad points, bit of a smell, but its a beach property so the high humidity and associated smells are allowable. the quality of the towels, well... maybe if they were a little better they wouldn't have made the smell so noticeable. Next trip if i were to stay in this area, would have to do for a couple of days, one night in a nice hotel with great service is never enough.
Reviewed January 02, 2011

Mohd from Malaysia
Solo travelers
Stayed 2 nights in December 2010
Great location with transquil landscape
near to most of the things - beach, airport, night outings, F&B outlets, etc.
walkaway not well lit.
In stayed for three days and two nights. The hotel is excellent for those who wish to relax from the stressful working environment and to be away from the hustle and bustle of city life but yet not to be far away from what the city has to offer.
Reviewed December 29, 2010

Gavin from Australia
Stayed 6 nights in December 2010
Good size rooms, Nice Hotel, Lovely people,
Great breakfast
we have visited bali 7 times and this is the best hotel we have stayed in. on our last day we checked out at 12 o'clock and they were good enough to give us a room to shower and change, in the evening before our flight. also transport to the airport was free.
Reviewed December 29, 2010


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