Recent customer comments

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based on 4097 reviews
  • Cleanliness 8.3
  • Facilities 7.7
  • Location 8.5
  • Room comfort and quality 8.2
  • Service 8.2
  • Value for money 8.1
  • Food and dining 7.6
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Arlen from Australia
Family with teens
Two Bedroom Suite
Stayed 7 nights in July 2016
Good hotel
Great value
Reviewed August 07, 2016

JOZALD from Australia
Haven Room
Stayed 3 nights in July 2016
This amazing and lovely hotel is strategically located in Seminyak where everything you need is just
I highly recommend this hotel when staying in Bali!!!
Reviewed August 04, 2016

Barbara from Netherlands
Solo traveler
Two Bedroom Suite
Stayed 1 night in July 2016
Very good hotel
Reviewed August 04, 2016

George from Australia
Business traveler
Haven Room
Stayed 1 night in July 2016
overnight stay...perfect place
We regularly stay here as it is central, friendly and great value. Provides a lot of accommodation variety.
Reviewed August 01, 2016

mitchell from Australia
One Bedroom Suite
Stayed 4 nights in July 2016
Great stay
Perfect 4 night getaway. Breakfast was the best I've had in bali
Reviewed July 31, 2016

Leanne from Australia
Haven Room
Stayed 3 nights in July 2016
Great Location
Staff a little on the slow slide , however the overall stay was fantastic - will come and stay again. Fantastic Breakfast Buffet
Reviewed July 28, 2016

Sharon from Malaysia
One Bedroom Pool Villa
Stayed 2 nights in July 2016
Awesome villa!
The villa was super spacious with your own private pool :)
Reviewed July 28, 2016

LEE from Singapore
Haven Room
Stayed 3 nights in July 2016
Room not pool view and bath tub is so slippery
On booking, room was pool view but there was no view. Breakfast normal and rooms are quite old and broken tiles. Would not recommend to friends
Reviewed July 27, 2016

Christian from Indonesia
Family with young children
Haven Room
Stayed 4 nights in July 2016
Strategic hotel
Strategic hotel near with shops, restaurant in seminyak area. Facilities is so so but still acceptable. If you drive a car, the parking slot is very limited.
Reviewed July 27, 2016

Alexander from United States
Haven Room
Stayed 6 nights in July 2016
Wouldn't stay here again
Well presented, nice staff, and clean rooms, but not much substance behind that. Wifi was terrible, couldn't do anything functional from a business perspective, with simple one line text emails taking 30 seconds to send, couldn't have a phone call via the internet. Everything at the hotel is WAY overpriced and of marginal quality, notably the restaurant, spa, and local tours. I'm fine with them making a cut on the tours, but they were charging THREE TIMES the price I found from the event booking stands on the street directly outside the hotel. They are happy to rip you off with a smile.
Reviewed July 26, 2016


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