Excellent 8.2
Based on 295 reviews
Exceptional 9.1
Based on 167 reviews

Recent customer comments

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Excellent



based on 295 reviews
  • Cleanliness 8.9
  • Facilities 10.0
  • Location 6.4
  • Room Comfort/Standard 9.0
  • Service 8.8
  • Value for money 8.6
  • Food/Dining 7.6
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arwen from United Kingdom
Couple
Double Deluxe Pool View
Stayed one night in July 2013
Ok but not amazing.
Pool area, staff, drivers.
We stayed for one night after leaving Nusa Lembongan and before flying on to Vietnam. The staff were lovely and very helpful with ordering delivery food. There was a driver waiting in reception who charged us a reasonable price to take us to the post office and bring us back. The room itself is tired and especially in the bathroom - needs updating and a coat of paint. The linen and towels are very old and discoloured. The breakfast was poor compared to other hotels in Bali. The poll area is nice though and the plants and trees all around are really pretty.
Reviewed July 14, 2013

Matus from Canada
Couple
One of the best hotels...
- Awesome service - its amazing to have breakfast on your terrace ( they will even serve you delivered meals on the plates right there ) - big spacious and clean rooms - they offered us great ...
- internet was little bit slow sometimes
Reviewed January 21, 2015

Chris from New Zealand
Couple
Fabulous
Really enjoyed our stay here, would definitely stay again!
Nothing
Reviewed January 04, 2015

Asif from Canada
Couple
Double with Fan
Stayed one night in June 2013
Nice place but get the AC!
Close to sanur, good bfast
Stayed here as layover on way to Lembongan. We picked the least expensive room but it didn't have AC. Even tho the place was half empty and we were just staying one night they didn't offer to give us a different room with AC. The AC rooms are much better so go for those ones. Lovely pool and breakfast. Also on their website the advertise airport taxi for 100 k but when we asked they charged us 130 k which was a bit confusing but maybe cuz we arrived at 9 pm? Not sure and no explanation was given.
Reviewed June 17, 2013

George from Canada
Couple
Double with Fan
Stayed 2 nights in May 2013
Quiet comfort at a reasonable price
economical quiet comfortable
We were delighted with the Tropical Bali Hotel for several reasons. We appreciated the helpful advice from the owner upon arrival. The room was clean and bright. The grounds were compact but lush. There was a nice pool. We were far enough outside Sanur to escape the tourist frenzy but close enough to walk back and forth. In the immediate vicinity there were grocery stores and some Warungs. Several breakfast options were offered and brought to us at a time of our convenience.
Reviewed June 11, 2013

Marta from Ethiopia
Couple
Above and beyond
The couple running the place were the best hosts, ever. They just never stopped helping us organize, plan even reunited us with our lost luggage, two days after we had left their place! The lodge was ...
Reviewed December 24, 2014

Anonymous from France
Solo traveler
Very friendly and helpful french...
Audrey and Mathieu will do more than welcoming you in their hostel, they will give you very good advices regarding what to do in Bali and they will help you to arrange the trips. Also, the room ...
Maybe a bit far from main interesting points. And place is unfortunately full of mosquitos.
Reviewed November 14, 2014

Kevin from Australia
Solo traveler
Double Deluxe Pool View
Stayed 5 nights in June 2013
a quiet place in a nature environment,
small, friendly, with helpful staff
great value for money and well-run, with most rooms around the pool.
Reviewed June 10, 2013

Louis from France
Couple
Double with Fan
Stayed one night in May 2013
nice swimming pool
pool, staff, quietness
Reviewed May 25, 2013

Cathy_yl from China
Group
very good place for vocation~
good French masters,good service,good design style of cute buildings,good views of room and outside public areas,good breakfast and other food,I really want to spend more times here if I travel to ...
Reviewed September 28, 2014

Anonymous from Belgium
Couple
Exceptional
Perfect first place tot go in Bali! Friendly people who show you around.
Bit far out of town but not negatieve in our opinion.
Reviewed September 05, 2014

Louis from France
Couple
Double Deluxe Pool View
Stayed 2 nights in May 2013
nice swimming pool
pool, staff, size of resort
Reviewed May 25, 2013

Uristina from Indonesia
Family with young children
Double Deluxe Pool View
Stayed one night in April 2013
Good services & friendly
Clean Hotel, attentive staff, nice garden
Reviewed May 03, 2013

Paul from Singapore
Family with young children
Superb
Very pleasant stay. The owners and staff were very friendly and keen to make our stay enjoyable. They were very helpful and attended to all off our requests.
We arrived late and so could not get any food. Not really their fault as it is a small hotel.
Reviewed August 19, 2014

Fredrik from Denmark
Couple
Superb
The personal was very friendly and helpful. They helped planning our journey on Bali. Breakfast was delicious. The room was very nice.
I really don't have anything to complain about. Maybe one thing. They were fully booked on our second our second visit in Sanur;-)
Reviewed July 27, 2014

Emma from Canada
Solo traveler
Double with Fan
Stayed one night in April 2013
Very beautiful
Gardens, staff, pool
The gardens here are beautiful, the pool is lovely, and they can have someone come for massage by the pool. Very lovely space, made more so by the really nice French couple that runs it. An unexpected and delightful stopover when I needed a last minute room. Pretty good pizza delivery too!
Reviewed April 14, 2013

Ann from Indonesia
Family with young children
Double Deluxe Pool View
Stayed one night in April 2013
Comfortable overnight stay.
Welcome from Florence, large room, lovely gardens
Reviewed April 09, 2013

Anonymous from Singapore
Couple
true relaxation!
This homestay is a hidden paradise of natural beauty; large comfortable rooms decorated in classic Balinese style; really friendly and helpful staff, who are able to give you insider tips to the area...
Reviewed July 06, 2014

Ravel from France
Couple
Gérants au top !!
L'accueil parfait des gérants de l'hôtel qui se mettent en quatre pour faciliter votre séjour et donner des conseils précieux sur les lieux à visiter sur BALI.
Reviewed July 01, 2016

Simone from Australia
Couple
Double with Fan
Stayed one night in March 2013
Easy and convenient for the night in-transit
Attentive staff, nice gardens, quiet surrounds
Due to a delayed flight, we arrived very late (about 1am) on friday night, but the manager/owner was still there to greet us when we came in. We only stayed one night, getting up early the next day to go to Nusa Lembongan. The staff were great in helping us to organise a taxi and the setting for breakfast was beautiful and quiet. The room was clean and tidy- adequate for a short stay and very affordable.
Reviewed April 05, 2013


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