Recent customer comments

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Very good



based on 2415 reviews
  • Cleanliness 7.8
  • Facilities 7.2
  • Location 9.0
  • Room Comfort/Standard 8.0
  • Service 7.8
  • Value for money 7.9
  • Food/Dining 7.2
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Manisha from New Zealand
Couples
Super Deluxe
Stayed 5 nights in November 2011
Great Location, Great Service!
Location to Beach, shopping and night life
I booked a super deluxe room at Yulia and was pleasantly surprised. The bathroom was as big as the room itself with a bathtub. Nice bed, flat screen tv, inexpensive room service and fridge. But the picture of the super deluxe shows a four poster bed so I asked if we could change rooms. Changed after 2 days to an upstairs room with the amazing bed but no bathtub...so maybe specify if you would like a bath tub or not when booking. There was construction going on but not too annoying, staff are very apologetic about it which was nice. Had a broken toilet that we keep asking to get fixed. There is a small pool and you can ask for towels...very nice for relaxing. The location of this place is awesome, short walk to beach, not too far a walk after a night out in Legion. And Discovery mall is pretty close. Will definitely stay here again, nice romantic rooms and great service with good location.
Reviewed December 09, 2011

Muhammad from Singapore
Couples
Deluxe
Stayed 3 nights in December 2011
Great location and good service with a smile
Location, the service, The cleanliness
The hotel has a great location, near to the beach, good and friendly hospitality. I was given a twin bed at first, but able to change to a king size bed without any hassle. The room was not too small nor big. It was just right for couple. The wardrobe though should not be located in the toilet. The receptionist was helpful and service with a smile.
Reviewed December 07, 2011

AH from Malaysia
Solo travelers
Deluxe
Stayed 2 nights in November 2011
Small room but good location
near beach
nice place to visit. customer service is friendly. overall is satisfy.
Reviewed December 06, 2011

Shiendy from Indonesia
Couples
Deluxe
Stayed 3 nights in November 2011
nice location
near beach & kuta square
not to bad, the location very good. the service also good. the pool is very small, the room small but enough clean...i think the hotel nice for family traveller.
Reviewed December 05, 2011

Siew from Malaysia
Families with young children
Deluxe
Stayed one night in November 2011
Good location with nearby shops and seaside
Shopping Paradize!
The hotel is very clean and staff are very friendly. It's near to alot of attractives places e.g Kota Beach, shopping areas e.g Matahari shopping + Kuta Square + food stall e.g Made Warung
Reviewed December 02, 2011

Siew from Malaysia
Families with older children
Deluxe
Stayed 2 nights in November 2011
Small but nice hotel
Super location !
the hotel is cozy and nice. like the location of this hotel. near to shopping centers + beach. but when we will there, the hotel no wifi.
Reviewed December 02, 2011

Jessica from United Kingdom
Groups
Super Deluxe
Stayed 4 nights in November 2011
Really nice hotel
The room was indeed deluxe
Lovely hotel with friendly staff and very comfy rooms. The swimming pool area was small but when you have a beach just a 5 minutes walk you cant really complain. Its a shame Kuta itself is not a very nice place and not somewhere I would go again.
Reviewed December 02, 2011

Rafael from Brazil
Groups
Super Deluxe
Stayed 3 nights in November 2011
Its worth
location, friendly staff
the location is great. you are near to the beach/shops/clubs and it quiet at night. although, i choose the hotel because of its facilities. the spa is not working, i also required the transfer which they did not send and didn't even inform that they have no a shuttle anymore. the accommodation is quite good, clean, organized. the staff is very friendly. other point is that the restaurant is not the hotels, it's kind of partner. so, you cannot charge on your room. despite that, the restaurant is nice and its staff very friendy too. the swimming pool is very nice too.
Reviewed December 01, 2011

TSUI from Malaysia
Groups
Super Deluxe
Stayed 2 nights in November 2011
Great location !
location and room
the hotel located at Jalan Pantai which is the famous street of Kuta.just aroun 5 min to Matahari supermarket, 15 min to Discovery mall, 8 min to Legian, and 8 min to the beach!
Reviewed December 01, 2011

SHU from Malaysia
Couples
Deluxe
Stayed 4 nights in November 2011
Great location and great service hotel
Great location
Really great location, it is very near Kuta Beach in 5 mins walk distance, 15 mins walk to Legian street, 5 mins walk to Matahari shopping center. There is a Alfa Mart convenient shop just outside of the hotel. We have stayed for 4 nights. The hotel staffs are very friendly and great services provided. The room was clean as well. Overall, we are satisfied with a worth price.
Reviewed November 30, 2011


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