Very good 7.5
Based on 3251 reviews

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Very good



based on 3251 reviews
  • Cleanliness 7.8
  • Facilities 7.3
  • Location 7.1
  • Room Comfort/Standard 7.7
  • Service 7.8
  • Value for money 7.8
  • Food/Dining 7.2
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gracelia from Indonesia
Families with older children
Deluxe
Stayed 2 nights in January 2015
great
clean, comfort, location
It was a great stay.
Reviewed January 05, 2015
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Sze from Hong Kong
Business travelers
Superior
Stayed one night in December 2014
Not the best of a 4-star hotel
Staff tries to help, large room, restaurant opens late
Reviewed January 05, 2015
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Mohd from Malaysia
Groups
Superior
Stayed 3 nights in August 2014
Value for money. Nice hotel
Value for money. Nice hotel.
Really nice hotel with comfortable rooms. Value for money.
Reviewed January 05, 2015
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juddy from Indonesia
Families with young children
Super Deluxe
Stayed 2 nights in January 2015
almost everything were okay
room only
Everything were okay. Room was comfort. But the elevator too slow.
Reviewed January 04, 2015
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Lim from Singapore
Families with young children
Super Deluxe
Stayed one night in December 2014
Nice hotel
Spacious room and value for money.
Been here the 2nd time. I like the spacious rooms and very high floor. Friendly and helpful staffs.
Reviewed January 04, 2015
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Anthony from United States
Couples
Superior
Stayed 3 nights in November 2014
A very Pleasant Stay.
The Breakfast was excellent, the rooms are comfortable and the Staff were friendly and very helpful,
We stayed at this hotel a year ago, the hotel has maintained its highest standard, breakfast is excellent and the staff is always friendly and helpful. Thanks!
Reviewed January 03, 2015
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tong from Indonesia
Couples
Deluxe
Stayed one night in December 2014
alternate hotel in Mangga Dua area
value for money, close to many eateries and has nice view
When we checked in, we found a couple of bulps were not working in our room.
Reviewed December 30, 2014
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Amarjit from Singapore
Business travelers
Superior
Stayed 2 nights in December 2014
Front desk need to improve service.
LOcation, Price and breakfast.
The Deposit Box was locked when I check into the room. I made a call from my room and approach the front desk shortly after check-in and again I approach the front desk on 2nd day but till I check out the deposit box was not attended. The staff just pretend to record the room number but did nothing about it. For the fridge it was not working but when I complain they told me is wine cooler. I told them that it was cool all the time I stayed there and they sent a new fridge. Good Solution. The front desk must learnt to take serious view of any feedback as otherwise it tarnish the hotel name. It took me 15mins to check-in waiting for the girl who was attending to another guest. Too long for check-in and no drinks given. If I don't hear any response from hotel, I am not sure If I will stay there again. Best Regards AMarjit Singh Saini
Reviewed December 29, 2014
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Prisca from Indonesia
Groups
Superior
Stayed 2 nights in September 2014
The room is small
Near shopping center
The room is small & limited lift
Reviewed December 28, 2014
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Dk from Brunei Darussalam
Families with young children
Deluxe
Stayed 3 nights in December 2014
Best Western
Nice view, good food and staff
Reviewed December 25, 2014
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