Good 6.3
Based on 314 reviews

Recent customer comments

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based on 314 reviews
  • Cleanliness 6.0
  • Facilities 4.5
  • Location 7.3
  • Room Comfort/Standard 6.3
  • Service 6.1
  • Value for money 6.3
  • Food/Dining 5.7
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Benny from Indonesia
Deluxe (Double)
Stayed 1 night in October 2015
Avoid this hotel
We didnt have a great time staying. Our room were smelly and bed sheets were not clean properly
Reviewed April 18, 2016

Jeo from Indonesia
Superior (Twin)
Stayed 3 nights in March 2016
Rooms is very old and smelly!
Room is smelly, very old, air conditioning is not cool at all, blankets are dirty (i change 3x), carpet is very old and dusty. It shouldn't rate as 4 stars hotel and not even 6.3 rates!
Reviewed April 04, 2016

Shiraz from Malaysia
Business traveler
Superior (Twin)
Stayed 2 nights in February 2016
Very old hotel
Need to upgrade
Reviewed April 04, 2016

Bayuaji from Indonesia
Business traveler
Superior (Twin)
Stayed 1 night in March 2016
Worst Night
The hotel is not clean, old hotel. The staff is good and responsive but in term of facility this is bad I found cockroach in my room, water dripping in toilet, and also no tv channel, telephone ring because it cannot place correctly Also i order large bed they gave me twin bed
Reviewed March 31, 2016

Alain from Indonesia
Superior (Twin)
Stayed 1 night in March 2016
Not recommended
Reviewed March 31, 2016

SIEN from Singapore
Business traveler
Superior (Twin)
Stayed 1 night in March 2016
Rooms differed frm website pixs
Only the facilities are okay... Staff told me they are in process of renovating. No free Wi-Fi at all,not workable,2stars now until renovasi. I stayed 4th flr and bulbs flickering and they said no room change
Reviewed March 31, 2016

Navindra from Malaysia
Business traveler
Superior (Twin)
Stayed 1 night in March 2016
Regretted, Annoyed, Disgusted
Checked in late night. Way from entrance itself was spooky looking lobby. Requested for single bedded room. Given room 402. Very old looking hotel with no maintenance. Way to the room doorstep could hear room bell keep ringing (may be wiring issue). Throughout the night it happened twice that the room bell kept ringing on its own. When requested for change of room, there were no other single bedded room available. The worker managed to cut off the speaker at the second attempt. Next morning, breakfast was very lousy. With insects crawling on the food served on the buffet. Worse place I have ever stayed in Medan. Will never enter this hotel again.
Reviewed March 30, 2016

jomin from Indonesia
Solo traveler
Superior (Twin)
Stayed 4 nights in March 2016
Not a 4 star hotel in my opinion
The room is messy , especialy the bath towel is very very disgusting and the smeel is bad .. Even this htl still running renovation but the quality must keep especialy the higenis and cleaning for the Bath towel, sheet cover and all about linen is cleenless and dirty
Reviewed March 29, 2016

Nurjannah from Malaysia
Solo traveler
Superior (Twin)
Stayed 3 nights in March 2016
The worst hotel in Medan Air con is hot con Flies n insects on dining area Room services lousy Soil pillow n smelly n filthy Not recommened on Agoda list Bad experiience
Reviewed March 25, 2016

ANDI from Indonesia
Family with young children
Superior (Twin)
Stayed 1 night in February 2016
Old Hotel
This hotel need renovation...
Reviewed February 17, 2016


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