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Emerald Garden Hotel
Emerald Garden Hotel
Emerald Garden Hotel
Emerald Garden Hotel
Emerald Garden Hotel
Emerald Garden Hotel
Emerald Garden Hotel

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8

Excellent

813 reviews

813 reviews

Housekeeping12
Breakfast6
Food & Dining3
See map

8

Excellent

Location rating score

Excellent location - 770 meters from city center
Parking
FREE
Popular landmarks
Center Point Mall 1.5 km
Tjong A Fie's Mansion 2.0 km
Shri Mariamman Temple 2.1 km
Rahmat International Wildlife Museum & Gallery 2.6 km
Gunung Timur Temple 2.7 km
Maha Vihara Maitreya Cemara Asri 3.1 km
Medan Grand Mosque 3.4 km
Maimun Palace 3.9 km
Marian Shrine of Annai Velangkanni 9.4 km
Nearby landmarks
Rumah Sakit Putri Hijau 290 m
Putri Hijau Hospital 300 m
Putri Hijau Driving Range 330 m
RSU Tembakau Deli 450 m
Rumah Sakit Umum Melati 620 m
Kolam Renang Deli 880 m
Deli Plaza 930 m
Taman Lingkaran Biru 1.1 km
Main Post Office 1.3 km
Bank Indonesia 1.3 km

Emerald Garden Hotel

Jalan Kolonel Laut Yos Sudarso No.1, Medan Petisah, Medan, Indonesia, 20235 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Medan Petisah part of Medan, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Maimun Palace. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Front desk [24-hour]

Airport transport

Complimentary WIFi in all rooms

Sauna

A/C

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Exercise area
Swimming pool [outdoor]

Facilities

Transport to airport

Car park

Complimentary WIFi in all rooms

Front desk [24-hour]

Exercise area

Sauna

Luggage storage

Tennis court

This property is in high demand!

16 travelers have booked today.

Value for money8.0
Distance to city center0.5 km
Location rating8.0
Nearest airportKualanamu International Airport (KNO)
Distance to airport22.7 km

Rooms available at Emerald Garden Hotel

Executive Deluxe
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Superior
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Executive Junior Suite
...
  • City view
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Executive Suite
...
  • Non-smoking
  • Shower and bathtub
  • 1 double bed
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Penthouse Suite
...
  • Room size: 212 m²/2282 ft²
  • 2 single beds and 1 king be...
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Interconnecting Superior Double or Twin Rooms
...
  • Room size: 56 m²/603 ft²
  • Outdoor view
  • 2 single beds and 1 king be...
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Executive Junior King Suite
...
  • Room size: 56 m²/603 ft²
  • Shower
Enter dates to see prices
Superior King Room
...
  • Room size: 28 m²/301 ft²
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Deluxe
...
  • Room size: 28 m²/301 ft²
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Superior Twin Room
...
  • Room size: 28 m²/301 ft²
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Emerald Garden Hotel?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Emerald Garden Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Emerald Garden Hotel?

Emerald Garden Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Emerald Garden Hotel has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Medan with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Emerald Garden Hotel?

Wake up to a great buffet breakfast at Emerald Garden Hotel.

What are my dining options at Emerald Garden Hotel?

Emerald Garden Hotel features 2 on-site restaurants for your dining convenience.

What is the smoking policy at Emerald Garden Hotel?

Emerald Garden Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What restaurants are nearby Emerald Garden Hotel?

Emerald Garden Hotel’s neighborhood is Medan Petisah which includes popular restaurants such as Rumah Makan Sehati, Rumah Makan Cinde Laras and Iga Bakar Mas Giri.

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Explore the neighborhood

What people love about Emerald Garden Hotel

  • 10

    Exceptional
    Location

    "Such a great hotel & strategic location"

    paulus

    |

    April 22, 2022

  • 9.6

    Exceptional

    "Always my favorite hotel in Medan."

    Richard

    |

    December 28, 2021

  • 7.2

    Very good
    Spaciousness

    "The hotel room is quite big and comfortable, toilet is equipped with good amenities."

    Edwin

    |

    August 4, 2020

Property ranking|Compared to 396 Medan properties
See all rankings
Room comfort score
7.4/10
Cleanliness score
8.1/10
Service score
8/10
Value for money score
8.1/10
Better than
96
%
of Medan properties
Better than
80
%
of Medan properties
Better than
78
%
of Medan properties
Better than
76
%
of Medan properties
Overall rating:

8

Excellent
813 reviews
Cleanliness
8.1
Facilities
7.8
Location
8.0
Read all reviews >
More about Emerald Garden Hotel

More about Emerald Garden Hotel

Emerald Garden Hotel

Emerald Garden Hotel is a distinct addition to Medan and a smart choice for travelers. This hotel is in the vicinity of popular city attractions, conveniently located for travelers to explore.
Emerald Garden Hotel offers numerous on-site facilities to satisfy even the most discerning guest. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Medan is made even more convenient with the taxi and car hire services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Emerald Garden Hotel. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at Emerald Garden Hotel provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer and bathrobes available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Emerald Garden Hotel. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Emerald Garden Hotel offers unique recreational opportunities for all guests. A relaxing end to every day is possible with a visit to the massage, spa and sauna. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Challenge your travel group members or other guests to competitive fun, with the hotel's tennis court. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

Be sure to visit some of the city's popular sights during your stay in Medan. A great museum trip can be had at Tjong A Fie's Mansion located 2.0 km away, with local art that provides a sense of the region. Find that special item or souvenir that will commemorate your trip to Medan at Center Point Mall located 1.4 km away.


Reasons to stay here

Compared to other accommodations in Medan, facilities here are rated higher than 81% of them.
Compared to the city's accommodation options, this hotel scored higher than 96% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 95% of other accommodations in Medan.

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Amenities and facilities
Very good
Facilities

7.8

Most talked about facilities

Breakfast

20 mentions

Housekeeping

12 mentions

Food & Dining

8 mentions

Internet

5 mentions

Languages spoken

  • English
  • Indonesian

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Karaoke
  • Massage
  • Sauna
  • Spa
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours

Cleanliness and safety

  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Daily cleaning
  • Dry cleaning
  • Elevator
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Swimming pool [kids]

Access

  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Transport to airport

Available in all rooms

  • A/C
  • Coffee/tea machine
  • Complimentary drinking water
  • Daily newspaper
  • Desk
  • Hair dryer
  • Lock box in room
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • Buffet
Restaurants on site

The Palace

  • Cuisine: Chinese
  • Menu: Buffet

Meranti

  • Cuisine: American, Indonesian
  • Menu: Buffet, A-la-carte
Location
Jalan Kolonel Laut Yos Sudarso No.1, Medan Petisah, Medan, Indonesia, 20235
Excellent
Location

8

Airports

  • Kualanamu International Airport (KNO)
    22.7 km 57 min drive
  • Silangit Airport (DTB)
    153.1 km

Public transportation

  • Medan Train Station
    1.4 km
  • Pulu Brayan
    3.3 km

Hospital or clinic

  • Rumah Sakit Putri Hijau
    290 m

Shopping

  • Center Point Mall
    1.5 km

Convenience store

  • Indomaret
    1.7 km

Cash withdrawal

  • ATM
    260 m
What's nearby

Popular landmarks

  • Center Point Mall
    1.5 km
  • Tjong A Fie's Mansion
    2.0 km
  • Shri Mariamman Temple
    2.1 km
  • Rahmat International Wildlife Museum & Gallery
    2.6 km
  • Gunung Timur Temple
    2.7 km
  • Maha Vihara Maitreya Cemara Asri
    3.1 km
  • Medan Grand Mosque
    3.4 km
  • Maimun Palace
    3.9 km
  • Marian Shrine of Annai Velangkanni
    9.4 km

Nearby landmarks

  • Rumah Sakit Putri Hijau
    290 m
  • Putri Hijau Hospital
    300 m
  • Putri Hijau Driving Range
    330 m
  • RSU Tembakau Deli
    450 m
  • Rumah Sakit Umum Melati
    620 m
  • Kolam Renang Deli
    880 m
  • Deli Plaza
    930 m
  • Taman Lingkaran Biru
    1.1 km
  • Main Post Office
    1.3 km
  • Bank Indonesia
    1.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Distance from city center0.5 km
  • Travel time to airport (minutes)30

The property

  • Number of floors7
  • Number of restaurants2
  • Number of rooms 158
  • Room voltage220
  • Year property opened1995
  • Most recent renovation2014

Reviews of Emerald Garden Hotel from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness8.1
Facilities7.8
Location8.0
Room comfort and quality7.4
Service8.0
Value for money8.0
High score for Medan
Rating
9+ Exceptional (69)
8-9 Excellent (38)
7-8 Very Good (106)
6-7 Good (51)
<6 Below Expectation (64)
Time of the year
Mar - May (78)
Jun - Aug (84)
Sep - Nov (85)
Dec - Feb (81)
All guests (612)
All room types
All languages

Show reviews that mention 

Showing 328 verified guest comments
12345
10.0
Exceptional
herman from Indonesia
Business traveler
Superior
Stayed 1 night in March 2015

fully renovated hotel, friendly staff, good food”

breakfast, convenience of lacation, staff service

we really enjoyed our stay at emerald garden hotel. The hotel seems to be have just renovated.The purpose was for us to have some rest time. we were able to do that. The staff were extremely friendly. Our room was clean and comfortable. we were able to enjoy the buffet breakfast which has a great selection of food. Location is very strategic. i sure to come back again to stay here for my visit to medan to enjoyed the excellent service from this staff's hotel

Reviewed March 09, 2015

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10.0
Exceptional
herman from Indonesia
Business traveler
Superior
Stayed 1 night in May 2015

Fantastic Service and Well Run”

Comfortable, New Renovated , Recommended

We spent the night at emerald garden hotel medan in a superior room. The room was large and king size bed was very comfortable. The hotel is fairly new renovated., so everthing looks fresh and shinny. The buffet breakfastoffers a wide selection and delicious choice. i wouldn't hesitate to recommend this hotelto others travellers. i thought that it offered great value for money

Reviewed June 13, 2015

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9.7
Exceptional
MOHD from Malaysia
Business traveler
Executive Deluxe
Stayed 2 nights in August 2012

Nice secluded and quiet hotel.”

Friendly staff and great facilities

compared to my previous stay in a few other hotels in medan, this hotel is highly recommended if you want rest , relaxation, peace and quiet. my golf trip was very well organized by the hotel staff from transportation to dining. the hotel was also fully equipped with ports and entertainment facilities. i will definitely come back here if i have to travel to medan again.

Reviewed November 23, 2012

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9.7
Exceptional
MOHD from Malaysia
Business traveler
Superior
Stayed 3 nights in February 2013

Nice secluded location in the busy town.”

Good for privacy and quiet environment.

The hotel location is slightly outskirt of the city is very convenient to travelers who want to get away from the busy traffic and enjoy some peace and quiet time. The lobby is never crowded as compared to other hotels in had stayed before in Medan. The hotel is fully equip with sporting and entertainments facilities. You don't have to go out on the busy road to have fun.

Reviewed February 16, 2013

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10.0
Exceptional
MOHD from Malaysia
Group
Superior
Stayed 2 nights in August 2012

Great location away from the crowded city.”

Entertainment facilities all under the same roof.

Been to many hotels in Medan before. This hotel is the best in terms of non crowded lobby. Nice and quiet environment with great staff waiting to serve you like a VIP.

Reviewed October 13, 2012

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8.0
Excellent
Yuan from Malaysia
Solo traveler
Superior
Stayed 1 night in March 2019

Worth the money”

I have stayed in few hotels in Medan previously and this is one of the hotel that I would go back. Spacious room, wide variety of breakfast & value of money. However there is not much things to do within a 5min walking distance, might need to hire a transport to tour around the city.

Reviewed April 03, 2019

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7.0
Very good
Weiqian from Singapore
Business traveler
Superior
Stayed 3 nights in July 2011

Comfortable hotel & good service”

Table Tennis table in the gym

reasonably priced hotel along the busiest/main road of medan. capital building is within walking distance to the hotel. two things which i don't really like is: 1. the swimming pool is open to the public. 2. no good local food nearby within walking distance (at least i didn't see any for the few days i stayed there). but given the price, it's worth staying there. the chinese restaurant ho pin court is disappointing as not sure if it's fully opened & the food on offer is limited (didn't eat there in the end).

Reviewed July 17, 2011

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8.0
Excellent
Zulkifli from Malaysia
Family with teens
Superior
Stayed 3 nights in January 2012

Excellent hotel with friendly staff”

Everything just nice

This is my first time in Medan. The hotel facility and surrounding are just right for my family. The shopping and eaterers are are easy accessable within 5 km radius.

Reviewed June 17, 2012

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6.7
Good
Hansen from Indonesia
Couple
Superior
Stayed 1 night in August 2011

Good Hotel, nice parking space”

newly refurbished, everything is fresh and new

as my experience in staying at emerald garden hotel, it is really a good tranquil hotel. especially like the newly and fresh refurbished room. the basement carpark is quite convenient beside the junks are all piled up in it.

Reviewed September 07, 2011

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8.4
Excellent
SRI from Indonesia
Family with young children
Executive Deluxe
Stayed 1 night in October 2018

Not fair”

Breakfast excellent Staff responsif Strategic location BUT............ i'm very very disappointed about the facilities. The executive deluxe room should be have fasilities bathup, shower and long sofa like image foto in agoda. But in fact, no those facilities in the room that i got. I ask the receptionist many time but i still didn't get does facilities room as i paid. In another hotel, i usually get upgrade room if my room not available. But in this hotel my room is down grade. For me this is fraud. I condemn this !!!

Reviewed October 09, 2018

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9.7
Exceptional
MOHD from Malaysia
Business traveler
Stayed 2 nights in April 2013

Pleasant hotel with many attractions”

location, in house entertainment, shopping nearby

Very pleasant stay in the heart of Medan.The hotel is nicely isolated away from the busy city traffic. The hotel is fully equipped with sports and gymnasium facilities. for night entertainment, there are pub, bars and karaoke rooms right inside the hotel itself.

Reviewed May 13, 2013

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7.0
Very good
Suriharto from Indonesia
Couple
Executive Deluxe
Stayed 2 nights in November 2013

enough not great”

warm staff

This hotel is rather old, the location is mediocre, and the food is also just enough. I chose this hotel as it is near to my destination in Medan. The hotel is Ok for me, but not impressive.

Reviewed February 07, 2014

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10.0
Exceptional
Fitri from Indonesia
Solo traveler
Superior
Stayed 1 night in March 2015

Hidden Gem”

*Nice Interior,Room Comfort,Staff Friendliness

It's through my friend's recommendation that i decided to stay at this hotel. It's located very near to train station, takes like 5min. The room was very nice, spacious and very comfortable. The staff were very friendly all around. Excellent stay with good foods and value for money. Do try out their chinese ala carte and dimsum at the palace restaurant, surprisingly good.

Reviewed April 01, 2015

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9.0
Exceptional
esa from Malaysia
Couple
Executive Deluxe
Stayed 1 night in January 2013

great service and very good ambiance.”

the food was good, the service was always with a smile and a thank you. very clean

Our stay was in the hotel to attend a wedding reception; at the hotel. we were booked in for 1 nigh but wished it would be longer. the room was very comfortable and the staff was extremely helpful and accommodating.

Reviewed January 23, 2013

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9.7
Exceptional
Rica from Indonesia
Couple
Superior
Stayed 1 night in September 2011

New comfortable cozy room”

Totally nice !

I love this hotel , they already do the new renovation for every single room , and I really love the room , beside that , no worry to stay here , u will get some meals at mini market in front of the hotel.Totally nice !

Reviewed October 10, 2011

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5.7
Patricia from Indonesia
Group
Superior
Stayed 2 nights in January 2015

4* is overrated”

One thing good of this hotel is only breakfast

For a 4* hotel, Emerald is overrated. we were check in around 3p.m. and the rooms were not ready yet. From 4 rooms, they can only provide us 2 rooms. They told us that the other 2 rooms are in the process, they asked us to wait. That's find with us. Therefore our group decided to go for sightseeing. At 7pm, one of the the front office staff called me and she told me that the rooms ready. That's good I said, we will take the keys when we're done. But unfortunately, when we're back to the hotel around 9pm the receptionist only give me 1 room and ask me to wait for the other room. That's really disappointed......!!! They insisted to give me a smoking room, which I definitely refuse. The way they run this hotel is just like run a hostel and not a 4* star hotel.

Reviewed January 05, 2015

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6.0
Syazwan from Malaysia
Group
Superior
Stayed 1 night in December 2014

“Relax on a wonderful Garden Resort””

“Average!”

I stayed in Emerald Garden Resort for five nights and enjoyed it very,very much. Was very relaxing and quiet, ideal for a well deserved rest after snorkeling tours. Clean, EXCELLENT service and a "WONDERFUL BREAKFAST" Walking distance from Shopping and my favorite restaurant in Thailand. "Bussaba Thai."

Reviewed January 30, 2015

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5.7
Richard from United States
Solo traveler
Superior
Stayed 1 night in January 2011

Not a 4star hotel”

Pool and gym, excellent buffet breakfast.
No hot water, noisy, bad wifi connection, kept my dry cleaning, rediculous cost for laundry

Had to change rooms since 4th floor had no wifi connection. I stayed for two nights. Laundry service was American prices, dry cleaning too. Sent in a very expensive wool pants which were never returned after 3 days. There are much better accommodations in Medan for better price.

Reviewed January 07, 2011

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7.6
Very good
micah from United States
Family with young children
Superior
Stayed 4 nights in September 2019

Decent stay”

Good size rooms. Pool chairs had no cushions. And only allowed two pool towels per room. Restaurant was a little high priced. Not much around the hotel to see. Overall, I would stay again.

Reviewed September 12, 2019

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6.0
Saravanan from Malaysia
Couple
Superior
Stayed 2 nights in November 2013

Good hotel ”

Good location, affordable and clean...

Location was just outside the hustle and bustle of Medan, but clean rooms and affordable pricing made up for it... Will definitely return...

Reviewed November 20, 2013

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