Excellent 8.2
Based on 1196 reviews

Recent customer comments

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Excellent



based on 1196 reviews
  • Cleanliness 8.4
  • Facilities 8.4
  • Location 8.7
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for money 7.9
  • Food/Dining 7.8
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N.J. from United States
Solo traveler
Deluxe
Stayed 2 nights in October 2015
Weekend stay
1, Location. 2. helpful attitude of the front desk staff. 3. Value for the money.
They were very efficient to organize a reunion lunch at short notice. However they could not give me a smoke free room at the top floor. Their fruit bar for breakfast was pathetic.
Reviewed October 12, 2015

SUHENDRA from Indonesia
Group
King Spa Room
Stayed 2 nights in October 2015
Good and bad
Staff friendless inconsistent throughout the hotel experience
Average
Reviewed October 12, 2015

shella from Singapore
Business traveler
Deluxe
Stayed 1 night in October 2015
Clean and Comfy
Dining experience is good, the room is comfortable and service is good
It was good
Reviewed October 07, 2015

Hasbiallah from Indonesia
Business traveler
Deluxe
Stayed 1 night in October 2015
there is no hot small towel during check in
Breakfast, Room, and View
One night
Reviewed October 06, 2015

halley from Indonesia
Business traveler
Deluxe
Stayed 1 night in July 2015
Nice room
great location and clean
nice
Reviewed October 04, 2015

Isaac from Malaysia
Couple
King Spa Room
Stayed 1 night in September 2015
Good
Nice room
Good
Reviewed October 03, 2015

stevie from Indonesia
Couple
Deluxe
Stayed 1 night in April 2015
Magnificent
Location, food, clean
It was a good short stay for my annual visit to medan, always my first option to stay here
Reviewed October 02, 2015

Hideyuki from Japan
Business traveler
Deluxe
Stayed 1 night in September 2015
Very Nice
Clean and comfortable
Clean and comfortable. will come back to this hotel
Reviewed September 28, 2015

novy from Indonesia
Business traveler
Deluxe
Stayed 3 nights in September 2015
cleans
good design
So, lovely service, room adequate for our stay. We also had lunch there and the food and service was fine. Recommend for a convenient stay
Reviewed September 26, 2015

novy from Indonesia
Business traveler
Deluxe
Stayed 2 nights in September 2015
cleans
good design
So, lovely service, room adequate for our stay. We also had lunch there and the food and service was fine. Recommend for a convenient stay
Reviewed September 26, 2015


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