Excellent 8.2
Based on 1196 reviews

Verified traveler reviews

Filter by traveler type
Excellent



based on 1196 reviews
  • Cleanliness 8.4
  • Facilities 8.4
  • Location 8.7
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for money 7.9
  • Food/Dining 7.8
Sort by

Felinazria from Malaysia
Family with older children
Deluxe
Stayed 1 night in July 2015
nice hotel
huge rooms , short distance to merdeka walk
had a good stay at this hotel.value for money.
Reviewed September 25, 2015

Wendy from Indonesia
Business traveler
Deluxe
Stayed 3 nights in September 2015
Good location
Location, location, location
Good stay. So-so breakfast. Good location
Reviewed September 23, 2015

Thomas from Indonesia
Couple
Deluxe
Stayed 3 nights in September 2015
as grand as the name
location, friendliness, easy access
as a regular guess, for sure there are no things that to add for uncomfortable comments except to manage the space of BF area and to arrange an integrated system for the 3 elevator to synchronize at one button, not to press both side button to operation both sided elevator to the same floor.
Reviewed September 22, 2015

Kaiqi from Singapore
Couple
Deluxe
Stayed 1 night in September 2015
Hotel in Great Location
Location, Food, Comfort
Excellent stay. Free shuttle service to Airport Railink Station. Merdeka Walk just across the road.
Reviewed September 19, 2015

mee from Malaysia
Business traveler
Premier Deluxe
Stayed 3 nights in September 2015
good for business
clean, relax, secure
good
Reviewed September 15, 2015

mee from Malaysia
Business traveler
Premier Deluxe
Stayed 3 nights in September 2015
good for business
clean, relax, secure
good
Reviewed September 15, 2015

Peter from United Kingdom
Couple
Deluxe
Stayed 1 night in September 2015
Great hotel. Best place to stay in Medan
Rooms were extremly comfortable, great staff and amazing choice for breakfast
Most enjoyable stay. Highly recommend you stay here if visiting Medan
Reviewed September 12, 2015

Herman from Malaysia
Business traveler
Deluxe
Stayed 1 night in September 2015
Awesome hotel
Clean, good location, friendly staff
Good experience & very clean hotel. Suitable for business travellers & family trip
Reviewed September 09, 2015

Ricky from Indonesia
Business traveler
Deluxe
Stayed 3 nights in September 2015
POOR STAFF PERFORMANCE
Location, Breakfast, comfort
I was so pleasant with everything in this hotel. Everything was good, unless the staff performance in the reception. The management need to train them to be more polite, more efficient in work. When i want to check in and check out, all the staff over there was talking to each other. and when they look at me, the did not even give a smile. It so poor for five stars hotel to have a staff performance like that. Please improve on that.
Reviewed September 08, 2015

andri from Indonesia
Business traveler
Deluxe
Stayed 1 night in September 2015
Good
Location
Good
Reviewed September 04, 2015


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: