Excellent 8.2
Based on 1196 reviews

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Excellent



based on 1196 reviews
  • Cleanliness 8.4
  • Facilities 8.4
  • Location 8.7
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for money 7.9
  • Food/Dining 7.8
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He from Singapore
Solo traveler
Deluxe
Stayed 2 nights in June 2015
Hotel in the City Gem
in the heart of Medan and surround by nice eatery, resturant and shopping centre
the overall stay is good except we have issue with the aircon as when we switch off the aircon in the room but somehow is operate by central unit and you can feel the coldness
Reviewed June 12, 2015

Aditya from Indonesia
Business traveler
Premier Deluxe
Stayed one night in May 2015
Centrally located hotel
centrally located
This hotel is centrally located, closed to food stalls. Hotel room is standard, and need detail touch up. A bit long to wait elevators.
Reviewed June 12, 2015

Yong from Malaysia
Solo traveler
Deluxe
Stayed one night in June 2015
Fabulous Hotel
location, staff professionalism, hotel facility
Fabulous. Hotel really deserves its 5 star rating. I totally feel relaxed and comfortable. Totally enjoy my stay there. Frequently used facility like sauna, steamroom, jacuzzi bath. The hotel is just a stone throw away from Merdeka Walk where you can find excellent dining places. Staff politeness is excellent. A very helpful bunch.Always smiling and will greet guests when near. Very well trained group of front line staff. Breakfast range is rather limited though. Wifi and LAN service is good.
Reviewed June 12, 2015

Yong from Malaysia
Solo traveler
Premier Deluxe
Stayed 2 nights in June 2015
Fabulous Hotel
Location, Staff Politeness, Hotel Facilities
Fabulous. Hotel really deserves its 5 star rating. I totally feel relaxed and comfortable. Totally enjoy my stay there. Frequently used facility like sauna, steamroom, jacuzzi bath. The hotel is just a stone throw away from Merdeka Walk where you can find excellent dining places. Staff politeness is excellent. A very helpful bunch.Always smiling and will greet guests when near. Very well trained group of front line staff. Breakfast range is rather limited though. Wifi and LAN service is good.
Reviewed June 12, 2015

Noor from Malaysia
Group
Premier Deluxe
Stayed one night in June 2015
Worth it
Friendly staff,quick services & cleanliness
Reviewed June 08, 2015

David from Australia
Group
Premier Deluxe
Stayed one night in May 2015
Staff, location, comfort
Clean rooms, great bathrooms
Comfortable
Reviewed June 04, 2015

CHONG from Malaysia
Group
Stayed 2 nights in May 2015
Clean, spacious, comfortable
Great location, very polite and attentive staffs, nice hotel
Great experience
Reviewed June 04, 2015

Noorma from Malaysia
Couple
Deluxe
Stayed 3 nights in May 2015
Very clean and comfortable room
Clean room. Friendly and helpful staff.
Reviewed June 04, 2015

Razali from Malaysia
Family with older children
Stayed 3 nights in May 2015
Great location. Others need improvements
location at centre of Medan city, spacious apartment & near to merdeka Walk
grand Aston Apartment located at the centre of medan city. The apartment is spacious but need to improve on facilities to be regarded as 5 stars. There is no microwave and kettle power source. The aircond remote control also shared among 5 aircond units. The buffet breakfast almost the same daily and nothing to shout. All in all its still good experience to stay in Aston.
Reviewed May 30, 2015

Maggie from Malaysia
Group
Deluxe
Stayed one night in May 2015
Very comfortable , Great breakfast , helpful staff
Comfortable, convenient , helpful staff
This hotel is the best in Medan, opposite the street is Merdeka walk, easy to find food. The room very comfortable. The staff is very helpful and can speak good English. The best in the hotel is their breakfast, value for money.
Reviewed May 26, 2015


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