Excellent 8.2
Based on 1196 reviews

Recent customer comments

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Excellent



based on 1196 reviews
  • Cleanliness 8.4
  • Facilities 8.4
  • Location 8.7
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for money 7.9
  • Food/Dining 7.8
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Erik from Indonesia
Couple
Deluxe
Stayed 2 nights in March 2016
ok
ok
Reviewed May 11, 2016

Wira from Indonesia
Business traveler
King Spa Room
Stayed 1 night in May 2016
Perfect location
Strategic place, near Medan railway station, Lap. Merdeka and lots of food tenant
Reviewed May 11, 2016

Fadzli from Singapore
Solo traveler
King Spa Room
Stayed 1 night in August 2015
Good
Nice hotel, good security and friendly staff
Reviewed April 27, 2016

Tessica from Netherlands
Solo traveler
Deluxe
Stayed 1 night in April 2016
Awfull night in smoking room
As non smokers, we were put in a smoking room, even though we did not choose this as an option. Apparently non smoking rooms were fully booked. Worse night ever.
Reviewed April 25, 2016

Robert from Indonesia
Business traveler
Deluxe
Stayed 1 night in April 2016
great business hotel
I arrived on one late Wednesday evening. nothing much going, but I can say that the hotel was pretty nice, clean, great hospitality from security, staff, everyone treats their guests nicely. probably would come back here when they give good (competitive) rates through agoda
Reviewed April 22, 2016

Hendra from Indonesia
Group
Deluxe
Stayed 2 nights in April 2016
Great location
Some of hotel's equipments need improvement, such as sanitary parts.
Reviewed April 22, 2016

S. from Indonesia
Business traveler
Deluxe
Stayed 1 night in April 2016
Overall Good
Breakfast need to improved. The taste of food is average.
Reviewed April 21, 2016

Maslim from Indonesia
Family with young children
Premier Deluxe
Stayed 1 night in February 2016
Great hotel
Nice location
Reviewed April 20, 2016

Maslim from Indonesia
Family with young children
Deluxe
Stayed 1 night in April 2016
Great hotel
Nice location
Reviewed April 20, 2016

Cheah from Malaysia
Couple
King Room with Spa Bath
Stayed 3 nights in April 2016
A little dissapointed.
Luggage took quite a while to be sent to our rooms. Toiletries in the room was basic and Breakfast was ordinary as I had expected something more from a 5* establishment. Room was clean and spacious and the service satisfactory. Generally a little disappointed. I believe another 5* hotel down the road would be a better choice.
Reviewed April 20, 2016


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