Excellent 8.2
Based on 2389 reviews

Recent customer comments

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based on 2389 reviews
  • Cleanliness 8.4
  • Facilities 7.9
  • Location 8.6
  • Room comfort and quality 8.2
  • Service 8.2
  • Value for money 8.0
  • Food and dining 7.7
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Andre from Indonesia
Business travelers
Stayed one night in April 2014
Short stay but nice
Clean, Friendly staff, nice room, near shopping mall
it was a short stay, not even 24 hours, but this hotel help me to relax, and rest nicely. the staff are very friendly and helpful. But the in room breakfast (assorted bread) was not satisfied my expectation.
Reviewed May 04, 2014

Sandy from Singapore
Stayed 3 nights in April 2014
location, comfort and food
Staff are quite friendly.
Reviewed May 04, 2014

Suandi from Indonesia
Superior Deluxe
Stayed one night in April 2014
Room Weak Lights
Location, Shops, familiar.
Not as expected as previous ex[eriences
Reviewed May 03, 2014

Eng from Singapore
Solo travelers
Stayed 4 nights in April 2014
Good hotel with friendly staff.
Good location, friendly staff and next to a shopping mall
I have stayed at this hotel several times and its a good hotel. I particularly like the fact that Grand Swiss-Belhotel is located next to the Cambridge shopping mall. Medan's traffic is getting to be like Jakarta's thus having a mall next door for food and stuff is great. The front desk staff were very friendly and efficient and they are to be commended. I particularly like the fact that they are strict on non-smoking floors as some other hotels in Indonesian do not enforce this law. The negative aspect of this hotel is the lifts, which are slow and sometimes you wait for as long as 10 minutes. All in all, a good stay, and I am pleased with Grand Swiss-Belhotel Medan.
Reviewed May 02, 2014

Evelyn from Indonesia
Business travelers
Stayed one night in April 2014
great hotel
attach to shopping centre, clean n comfortable
great experience
Reviewed April 29, 2014

richard from Indonesia
Stayed one night in April 2014
Good Hotel
Location, Service and Food
Reviewed April 29, 2014

Beng from Malaysia
Business travelers
Stayed 3 nights in April 2014
Nothing spacial except in hotel
next to shopping centre, good breakfast
internet speed is slow. nothing special in this hotel except the hotel is next to a small shopping mall. front office staff service is friendly.
Reviewed April 29, 2014

William from Malaysia
Business travelers
Stayed 2 nights in April 2014
Clean, convenient and excellent Wifi
It was a pleasent stay and the hotel is centrely located for business meeting. Shopping and local food are easier accesible
Reviewed April 29, 2014

John from United States
Families with older children
Stayed 4 nights in April 2014
Favorite Medan hotel
Pool spa area, buffet breakfast, attached mall
Pleasant stay everytime. The pool spa area has sauna, steam, hot tub, cold plunge pool, outdoor roof top pool with kiddy pool and gym with treadmills, bike, eliptical and dumbells. If you can't find a favorite at the buffet breakfast you aren't hungry! Extra bed cost $35 per night which is a bit much when the room is only $62. Staff is very attentive and friendly.
Reviewed April 25, 2014

Tommy from Indonesia
Business travelers
Superior Deluxe
Stayed one night in February 2014
fantastic, clean, comfy
fantastic and superb
Reviewed April 23, 2014


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