2015
Excellent 8.2
Based on 2391 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 2391 reviews
  • Cleanliness 8.4
  • Facilities 7.8
  • Location 8.6
  • Room comfort and quality 8.2
  • Service 8.2
  • Value for money 8.0
  • Food and dining 7.7
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Suganthan from Malaysia
Solo traveler
Deluxe
Stayed 2 nights in April 2016
Simply superb..
From check in to check out, the staff were very responsive and friendly. The rooms were gorgeous..and the bathrooms very neat. The hair dryer wasnt really working due to the cable i reckon but i didnt use it hence no complaints there. The free shuttle service to the malls and to the train station is just awesome. In fact the hotel transport (brand new Toyota Innova) to airport cost us 300,000Rp, which is USD30 for a 2.5hrs drive. Thats really quite all right in my book. The spa,pool and gym were fantastic. If i am in Medan, i will look no further. This is where i will stay again.
Reviewed May 03, 2016

Tan from Malaysia
Solo traveler
Deluxe
Stayed 2 nights in April 2016
Short Trip for Business
The hotel is located at a strategic location. It is right in the centre of the city and is conveniently near to places for F&B, shopping, offices and local authentic food stores. The people in the hotel are friendly and helpful.
Reviewed May 02, 2016

Abhishek from India
Business traveler
Deluxe
Stayed 1 night in April 2016
Facilities, location, warm and helpful staff
Food Mall is just adjacent to Mall
Reviewed May 02, 2016

Fadzli from Singapore
Solo traveler
Deluxe
Stayed 1 night in October 2015
Okay
Decent, old and not so friendly
Reviewed April 27, 2016

Fadzli from Singapore
Solo traveler
Deluxe
Stayed 2 nights in August 2015
Okay
Decent, old and not so friendly
Reviewed April 27, 2016

Fadzli from Singapore
Solo traveler
Deluxe
Stayed 1 night in May 2015
Okay
Decent, old and not so friendly staff
Reviewed April 27, 2016

Fadzli from Singapore
Solo traveler
Deluxe
Stayed 1 night in May 2015
Okay
Decent, old and not so friendly staff
Reviewed April 27, 2016

Suzan from Indonesia
Couple
Deluxe
Stayed 1 night in April 2016
Great stay
nice bathroom with nice bath tub
Reviewed April 21, 2016

Anthony from United Kingdom
Couple
Superior Deluxe
Stayed 2 nights in December 2015
Family visit
Very pleasant location with mall alongside, and good choice of restaurants.
Reviewed April 18, 2016

Farida from Indonesia
Business traveler
Deluxe
Stayed 1 night in April 2016
Nice hotel
Nice hotel for business traveler
Reviewed April 14, 2016


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