2015
Excellent 8.2
Based on 2391 reviews

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Excellent



based on 2391 reviews
  • Cleanliness 8.4
  • Facilities 7.8
  • Location 8.6
  • Room comfort and quality 8.2
  • Service 8.2
  • Value for money 8.0
  • Food and dining 7.7
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RIFKI from Indonesia
Business traveler
Stayed one night in September 2013
Luxury hotel with tons of good food in room
Luxury hotel with tons of good food in room
Luxury hotel with tons of good food in room very comfortable so far
Reviewed November 21, 2013
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Charles from Singapore
Business traveler
Stayed one night in November 2013
Very pleasant and comfortable hotel
Good staff, Large rooms, quiet rooms
It was very good and the people were very friendly
Reviewed November 18, 2013
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jamal from Malaysia
Couple
Stayed one night in August 2013
nice and comfortalble
at the centre
Room- nice room, clean and confortable. Equiped with almost all the things you need: kettle, coffee & tea, fridge, drinking water, toothbrush, shampoo, soap, hairdryer etc The double bed is queen size, it would be great if it is King size Check-in & check-out- Fast check out but we spent quite some time there (maybe 20 mins) because I have requested 2 non-smoking room in my hotel booking but seems like that do not have enough. Finally I accepted 1 smoking room and they upgrade 1 room from deluxe to ? (they said they have upgrade it from my original booking), but I didn't see the difference after upgrading. The room after upgrading is not bigger. The smoking room I accepted is a corner room (room no 10) and it is bigger.
Reviewed November 18, 2013
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kim from Malaysia
Couple
Stayed one night in November 2013
medan 5 star hotel
5 Star hotel , safe and big room.
We felt unhappy although we request for non-smoking room but request was not comply. Called to reception to change but replied whole hotel was occupied. And this reason was totally ridiculous and unacceptable. I can't sleep that night mostly due to it. Anyway this hotel was just next door to the small shopping mall. Basic request was able to fulfill here. Breakfast was great. We don't have chance to try the pool. The bathroom is large and clean. We like the room space. But probably I will not return again.
Reviewed November 14, 2013
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Yoke from Indonesia
Business traveler
Stayed one night in November 2013
clean , spacious and well design room
good location, next to a big mall, worth the money.
satisfied, and i will stay at the this hotel for next trip.
Reviewed November 14, 2013
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Soebiakto from Indonesia
Business traveler
Stayed one night in September 2013
excellent
Good Location, Clean & Neat
Reviewed November 13, 2013
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Conrad from United Kingdom
Business traveler
Stayed one night in November 2013
Very average
everything is ok.
Reviewed November 13, 2013
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Shane from Malaysia
Couple
Stayed 3 nights in October 2013
A friendly stay
Staff, Clean Room & Location
It was a Comfortable stay and i would not hesitate to be back there the next time i visit Medan....
Reviewed November 10, 2013
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Chep from Malaysia
Family with older children
Stayed 3 nights in November 2013
Wonderful and relaxation plus with some shgopping
Friendly staff and loctaed at town city
Fine and relax. We found that the hotel is situartaed at the ce4ntre of the town. Food is great especially at the roof top restaurant. A strong recommendation to other travellers. Medan is fine for family relaxation together with shopping. Historical places is good to visit like the Danau Toba. WE recommend others to stay at GRand Swiss for comfortable stay and relax.
Reviewed November 08, 2013
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Chong from Malaysia
Couple
Stayed one night in November 2013
Okay
good location, value for money and clean
Reviewed November 07, 2013
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