Excellent 8.2
Based on 2389 reviews

Recent customer comments

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based on 2389 reviews
  • Cleanliness 8.4
  • Facilities 7.9
  • Location 8.6
  • Room comfort and quality 8.2
  • Service 8.2
  • Value for money 8.0
  • Food and dining 7.7
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Leila from Indonesia
Stayed one night in April 2013
Good and nice hotel
Clean comfortable and nice
Everything is good all staff nice. The room clean comfortable and large bed.
Reviewed July 27, 2013

Teoh from Malaysia
Stayed one night in January 2013
Nice room
Big room, convenience and near to sun plaza
The clean, modern and big room the most impress me during my stay. The price is not so expensive compared to Aston. This hotel attach to Cambridge mall, which is a plus point. However due to the location of the hotel in centre city, it is quite jam during working hours. Generally, the price is reasonable.
Reviewed July 26, 2013

Steven from Australia
Solo travelers
Stayed 2 nights in July 2013
Bestl in Medan...great beds, restaurants in Mall
Connected to Mall, great beds, Airport 10mins
Best hotel in Medan...plus on top of best Mall in Medan with good restuarants, especially "Duck King Chinese Restaurant"
Reviewed July 25, 2013

Tobias from Indonesia
Business travelers
Stayed one night in July 2013
a good and easy trip
clean room, professional hotel staff, good food
It was a pleasant stay. The room was nice and comfy. Location of the hotel is very strategic and centrally placed within the city.
Reviewed July 25, 2013

Kyungmin from South Korea
Solo travelers
Stayed 3 nights in July 2013
good for value
direct acess to shopping mall, good breakfast and nice staffs
Room is large and clean. Direct acess to shopping mall so its easy to shop in hypermarket and dining in the mall. Staffs are fairly friendly and quiet accomodated. Since its new hotel, room codition and general hotel condition is new and well maintained.
Reviewed July 24, 2013

Alexander from Australia
Stayed one night in July 2013
Good hotel in a city with not much to do
Conveience to Cambridge Mall, Swimming Pool and Rooftop Restaurant
Medan is a crazy city with a large population and a lot of traffic. We stayed at the Grand Swiss after travelling to Bukit Lawang for a jungle trek. It was a welcome relief to stay in a 5 star hotel with air con and a flushing toilet! The hotel is connected to Cambridge Mall which is really only designed for food outlets and no retail shopping. We ate in the Level 1 restaurant which was affordable and nice and also at the Level 27 rooftop restaurant (western food and quite pricey). You are really paying for the view as the food servings were small.
Reviewed July 24, 2013

Deddy from Indonesia
Business travelers
Stayed one night in July 2013
It's a comfortable and strategic location hotel
Close to shopping centre, wide variety choice of restaurants and nice room design.
The hotel is very recommended because of its location, good choice of breakfast and nice room design.
Reviewed July 22, 2013

Gunawan from Singapore
Business travelers
Stayed 2 nights in July 2013
near airport
near airport, supermarket
very good place to stay, very near access to city in Medan
Reviewed July 22, 2013

WAN from Malaysia
Families with young children
Stayed 3 nights in February 2013
Centrally located and easy for public transport
Centrally located, near to shopping mall and other attractive area
Overall is good and the room was attach with security card and secure
Reviewed July 17, 2013

AIK from Singapore
Business travelers
Stayed one night in July 2013
Conveniently located next to shopping mall
Next to shopping mall, many restaurants around hotel, friendly staff.
The hotel is conveniently located next to a big shopping mall. The mall is connected to the hotel by a security door and we feel safe . There are many restaurants in the mall and you have the feeling that these are part of the hotel. The room wifi is alright and the staff is friendly.
Reviewed July 17, 2013


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