Recent customer comments

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Excellent



based on 1464 reviews
  • Cleanliness 9.1
  • Facilities 8.6
  • Location 8.5
  • Room Comfort/Standard 8.9
  • Service 9.0
  • Value for money 8.7
  • Food/Dining 8.5
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Irwan from Indonesia
Business traveler
Deluxe 1 King or 2 Double
Stayed 2 nights in December 2014
Great place to stay in Medan
Perfect location and breakfast
JW Marriot is still maintaining it's high standard of hospitality to it's customers. Great place to stay..
Reviewed December 16, 2014

Angelia from Indonesia
Family with young children
Business King Bed
Stayed 1 night in December 2014
Best hotel in town
Clean, receptionist are very nice, good location
Reviewed December 15, 2014

Justin from Singapore
Business traveler
Business King Bed
Stayed 2 nights in December 2014
well located hotel in meda
location, clean big rooms, friendly staff
Reviewed December 14, 2014

yohan from Indonesia
Business traveler
Executive Deluxe Larger
Stayed 2 nights in December 2014
bad staff
i want to complain to this hotel . the staff is no good on their service. they are cheating in service about the service. i need bowl to serve my food...i must pay for the plate? 125000 rupiah
Very sad to stay this hotel. I ask the duty manager ..she said its free to ask plate and to warm the food. But in service just ask for it they ask me to pay 125 000rupiah.
Reviewed December 14, 2014

ANTON from Indonesia
Couple
Deluxe 1 King or 2 Double
Stayed 3 nights in December 2014
good location and clean
good location clean and friendky staff
Reviewed December 06, 2014

Alfred from Malaysia
Family with young children
Deluxe 1 King or 2 Double
Stayed 2 nights in December 2014
Great hotel with many choices of foods.
Comfy bedroom, good breakfast and friendly staffs!
Reviewed December 04, 2014

Karunia from Indonesia
Family with young children
Stayed 1 night in June 2012
Luxury hotel in medan.
location, clean room, staff
the facilities was standard for marriott hotel, but not so complete if we compare to marriott jakarta. The location was near polonia airport, but now the airport is not operated again cause now have new airport KNIA. The room was clean, breakfast was good.
Reviewed December 03, 2014

teti from Indonesia
Family with young children
Deluxe 1 King or 2 Double
Stayed 1 night in November 2014
Nice hotel
Comfort Room, Good Location, Good staff performance
Nice room, luxury hotel, satisfied
Reviewed December 01, 2014

C from Malaysia
Solo traveler
Deluxe 1 King or 2 Double
Stayed 3 nights in November 2014
Good Location
Quite, Clean and Good location
Quite, Clean and Good location
Reviewed November 28, 2014

JOS from Indonesia
Business traveler
Deluxe 1 King or 2 Double
Stayed 1 night in November 2014
BEST HOTEL IN MEDAN
good breakfast, centre location, comfort room
Reviewed November 27, 2014


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