Recent customer comments

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Excellent



based on 1464 reviews
  • Cleanliness 9.1
  • Facilities 8.6
  • Location 8.5
  • Room Comfort/Standard 8.9
  • Service 9.0
  • Value for money 8.7
  • Food/Dining 8.5
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Gunawan from Singapore
Business traveler
Deluxe 1 King or 2 Double
Stayed 1 night in October 2013
good
good
good place to stay, very good GYM places and swimming pool area.
Reviewed October 21, 2013

GWOLIANG from Singapore
Business traveler
Deluxe 1 King or 2 Double
Stayed 1 night in October 2013
Business stay
Good and attentive staff
Very good and attentive front-desk/reception staff. Very efficient.
Reviewed October 20, 2013

Laura from Indonesia
Couple
Deluxe 1 King or 2 Double
Stayed 2 nights in September 2013
Nice and comfy hotel
Comfy bed, large room, large bathroom
Had a great time at jw marriot. The room was so relaxing and exclusive in every detail. Really recommended.
Reviewed October 11, 2013

CHITLADA from Thailand
Group
Deluxe 1 King or 2 Double
Stayed 1 night in October 2013
Hotel with Good Security
Security, Comfortable bed and Good breakfast
The hotel is situated in the heart of Medan. The check-in process is very easy. The staff is so friendly and informative. The room is well docorated and clean. The bathroom is very good. The weak point is only the insufficient adapter for providing to the guest. The breakfast is very good. There are varieties of international food.
Reviewed October 11, 2013

Lai from Singapore
Business traveler
Deluxe 1 King or 2 Double
Stayed 3 nights in September 2013
Comfortable, clean & safe for female traveller
Friendly, clean and comfortable
It was marred by the standard of food provided for breakfast. The variety is still good but the freshness could be improved. A disappointment and drop in standard as compared to my stay 1 year ago.
Reviewed October 08, 2013

Helmy from Indonesia
Business traveler
Deluxe 1 King or 2 Double
Stayed 1 night in August 2013
great stay in a great hotel
big room, quite surroundings, and nive restaurant
The hotel's location is good and it is at the heart of Medan. The staffs were friendly. The facilities were great, and breakfast was perfect. Access to and from the hotel was very easy since it is centrally located. The room is clean and the bed is comfortable. Overall, it was a great stay.
Reviewed October 01, 2013

TEDDY from Indonesia
Couple
Deluxe 1 King or 2 Double
Stayed 1 night in September 2013
great
location, luxury and surroundings
it was just great staying at the hotel,the staff was attentive and friendly.located in the heart of the city.quiet surroundings. nice view and cozy room..
Reviewed September 26, 2013

budi from Indonesia
Business traveler
Executive Deluxe Larger
Stayed 1 night in September 2013
very clean and comfortable room
clean, spacious, and comfortable room
very nice and luxurious hotel, centrally located, good service and good food
Reviewed September 26, 2013

Alfredo from Malaysia
Business traveler
Executive Level 1 King or 2 Double
Stayed 1 night in September 2013
Superb.
Location, Friendly Staffs and Fine Dining.
Was very pleasant, staff were friendly, spacious room, central location and most of all good Business environment.
Reviewed September 22, 2013

Priscilla from Indonesia
Solo traveler
Stayed 3 nights in July 2013
comfortable nice rooms
comfort, clean, large beds
Reviewed September 20, 2013


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