Very good 7.7
Based on 1578 reviews

Recent customer comments

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Very good

based on 1578 reviews
  • Cleanliness 7.6
  • Facilities 7.1
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for money 7.6
  • Food/Dining 7.3
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Soetanto from Indonesia
Business travelers
Deluxe Thematic Room
Stayed one night in August 2014
Hotel near to business area
Reviewed February 24, 2015

DWI from Indonesia
Standard New Style
Stayed 2 nights in February 2015
staf very friendly
deluxe room very large! i like it!
Very comportable
Reviewed February 23, 2015

John from Australia
Solo travelers
Standard New Style
Stayed 3 nights in February 2015
My recent stay
The concierge department were prompt and friendly.
My stay was okay. I was a bit upset when I arrived and was told that only smoking room s were available. I'm a non smoker and found this rather hard to accept. Second hand smoke has been proven to cause cancer and I felt let down by this hotel when they could only offer me a room that came with a risk to my healh.
Reviewed February 23, 2015

erlina from Indonesia
Families with young children
Standard New Style
Stayed 2 nights in January 2015
Near from center
Overall good
Reviewed February 19, 2015

Dario from Spain
Standard New Style
Stayed one night in February 2015
Good hotel, comfortable room
Room, clean, breakfast
Comfortable room, incredible breakfast buffet, friendly and helpfull staff, bar with live music. A bit far from downtown but taxi is cheap.
Reviewed February 12, 2015

Mohamed from Malaysia
Stayed 8 nights in May 2014
Convinience Hotel
Location, the room and service
The hotel I and wife like to stay. In the city centre and convinience to move from one place to others. The room is big and the staffs are very friendly. Overall, the hotel is good and value for money.
Reviewed February 09, 2015

Adoram from United States
Families with older children
Stayed 2 nights in January 2015
Great hotel, good location
Very good
Reviewed February 04, 2015

Yogi from Indonesia
Deluxe Thematic Room
Stayed 4 nights in June 2014
Nice hotel
location, food, clean
Reviewed January 29, 2015

Nicolas from Indonesia
Standard New Style
Stayed 2 nights in January 2015
Value of money, location
This Hotel is old, location in downtown of Surabaya, near Mayor and governor office
Reviewed January 22, 2015

Felita from Indonesia
Families with older children
Deluxe Thematic Room
Stayed 3 nights in August 2014
Nice Hotel
clean, location, staff
Rooms were clean and comfy. Staff were friendly. Recommended.
Reviewed January 19, 2015


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