2015
Very good 7.7
Based on 1579 reviews

Recent customer comments

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Very good



based on 1579 reviews
  • Cleanliness 7.6
  • Facilities 7.1
  • Location 8.3
  • Room comfort and quality 7.8
  • Service 7.7
  • Value for money 7.6
  • Food and dining 7.3
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naufal from Indonesia
Business traveler
Superior
Stayed one night in July 2016
value for money with good location
Good location & value for money
Reviewed July 07, 2016

Satria from Indonesia
Group
Superior
Stayed 2 nights in April 2016
Nice as always..
Nothing much to say. Every time I went to Surabaya, I always stayed at this hotel.
Reviewed July 01, 2016

Ricardo from Spain
Solo traveler
Superior
Stayed 3 nights in June 2016
Good location but rooms need renovation
Good location, friendly staff, nice lobby. Old rooms, that need renovation, the furniture is old, the bed mattress needs is very old. You can hear the noise from the street and other guests in next door. No facilities in the hotel. It's a 3 star hotel nit a 4 star.
Reviewed June 24, 2016

Djon from Indonesia
Business traveler
Standard New Style
Stayed 3 nights in June 2016
This Garden Palace hotel is actually a good nice hotel but just because of bad cheap management with
With that cheap management, no hand towel in dirty bathroom , is it deserve a four star rating?
Reviewed June 23, 2016

Fajarwati from Indonesia
Family with young children
Standard New Style
Stayed one night in July 2015
kamar luas, makanan enak
kamar luas, makanan enak
Reviewed June 21, 2016

Fajarwati from Indonesia
Family with young children
Superior
Stayed one night in June 2015
kamar luas, makanan enak
kamar luas, makanan enak
Reviewed June 21, 2016

lodewyk from Indonesia
Business traveler
Superior
Stayed one night in April 2016
Location in the city of surabaya
Its a nice hotel
Reviewed June 19, 2016

Wita from Indonesia
Business traveler
Superior
Stayed one night in June 2016
Not recommended
The hotel has good location. However the hotel is poor in terms of cleanliness, facilities, food, lighting, and service
Reviewed June 17, 2016

hendy from Indonesia
Business traveler
Standard New Style
Stayed one night in June 2016
Very nice hotel
Good hotel good location
Reviewed June 07, 2016

herman from Indonesia
Business traveler
Deluxe Thematic Room
Stayed 2 nights in May 2016
Best value
Most affordable hotel in the most strategic location at the heart of Surabaya
Reviewed June 03, 2016


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