2015
Very good 7.7
Based on 1578 reviews

Verified traveler reviews

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Very good



based on 1578 reviews
  • Cleanliness 7.6
  • Facilities 7.1
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for money 7.6
  • Food/Dining 7.3
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Erwin from Indonesia
Business traveler
Superior
Stayed one night in June 2014
Excellent. Hotel interior design is great
Interior design, fast lift, city centrally located
Great, next time want to try the thematic room. nice view of Surabaya city. However some parts are old and really need to be changed
Reviewed June 14, 2014

Jia from Malaysia
Business traveler
Standard New Style
Stayed one night in May 2014
Nice Hotel
Friendly Staff, Convenience, fast room service
Reviewed June 06, 2014

ANDAR from Indonesia
Business traveler
Superior
Stayed one night in December 2013
Nice Place to Stay in Surabaya
Comfy and Large room, fast internet, centrally located
Reviewed May 22, 2014

heromeo from Indonesia
Couple
Standard New Style
Stayed 2 nights in May 2014
Uncomfortable and disgusting
Centrally located, big spacious room
The bed and pillow were very old and smelly, linen full of stains. The room is renovated but not the bathroom, lots of black dirty spots everywhere especially on the mirror, door and bathroom tiles. But the worst was cockroaches and lots of them... Value wise, there are many better new hotel in Surabaya now, and centrally located too. I would not recommend staying here unless you have to.
Reviewed May 20, 2014

Andy from Indonesia
Business traveler
Superior
Stayed one night in April 2014
Short, attentive staff, close to city
attentive staff, close to city, has quit good internet connection
The staff was attentive to what I need
Reviewed May 17, 2014

novi from Indonesia
Solo traveler
Standard New Style
Stayed one night in March 2014
Clean
Clean
Reviewed May 09, 2014

Adi from Indonesia
Solo traveler
Standard New Style
Stayed 2 nights in May 2014
boring
food taste, food menu, location
the wifi service was very poor. They are crazy.
Reviewed May 05, 2014

Priska from Indonesia
Family with older children
Standard New Style
Stayed one night in May 2014
Strategic location
Location, room, price
Nice
Reviewed May 05, 2014

Shirley from Indonesia
Family with older children
Superior
Stayed 3 nights in April 2014
good hotel
clean, spacious room, good location
not enough amenities in the toilet for a 4 star hotel.
Reviewed April 30, 2014

Mohammad from Brunei Darussalam
Solo traveler
Standard New Style
Stayed 4 nights in April 2014
Everthing is fine
Good staff, room service excellent very fast, nice restaurant
Nothing
Reviewed April 30, 2014


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